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About the role
Key responsibilities & impact- Own the customer implementation process and procedural success metrics
- Guide medical professionals to safely and effectively use new therapies
- Provide education and technical support to HCPs
- Identify implementation and broader adoption challenges
- Conduct reviews with HCP teams to provide metrics on implementation status
- Collaborate with cross-functional teams
Requirements
What you’ll need- High School Diploma (or equivalent) AND 8+ years experience*
- OR Associate’s Degree AND 6+ years experience*
- OR Bachelor’s Degree AND 4+ years experience*
- Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
- Advanced degree or certification in a relevant field (preferred)
- Experience with product launch and market introduction of medical devices (preferred)
- Proven track record of successful physician training and/or case coverage (preferred)
- Strong understanding of surgical procedures and medical device technology (preferred)
- Confidence to provide physician constructive feedback to improve performance (preferred)
- Excellent communication and presentation skills (preferred)
- Ability to work independently and collaborate (preferred)
- Ability to manage change effectively (preferred)
Benefits
Comp & perks- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical device technologyproduct launchmarket introductionphysician trainingcase coveragesurgical procedures
Soft Skills
communication skillspresentation skillscollaborationindependencechange managementconstructive feedback
Certifications
advanced degreerelevant certification