Integration Manager
Redox
Clinical Specialist Manager – Mitral, Tricuspid
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Kansas, Massachusetts, Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $230,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage and direct the daily operations of the Global Field Technical Lead team for clinical trial case support, training of FCS’ and upstream R&D projects.
- Recruit, develop, retain and manage staff of GTL’s accountable for delivering technical expertise to ensure safe adoption of the therapy and procedural outcomes.
- Develop, implement, and manage business strategies to meet and exceed financial objectives.
- Develop global staffing matrix for both mitral and tricuspid to maximize efficiency and procedural success.
- Partner with global cross-functional leaders to ensure adequate ancillary case support availability, delivery of industry leading physician training in accordance with local regulations and CIP, support of on-site training/in-servicing for local hospital physicians, nurses, techs and staff.
- Assist in budget management, forecast creation and achieve revenue and expense goals.
- Support Therapy Development team in coordination and delivery of local training programs.
- Partner with Clinical, Quality, and the field team to ensure customer and device complaints are reported and resolved in a timely manner.
- Ensure TD programmatic support by participating on Core Teams, RCI investigations, CAPA events & IIA teams.
- Collaborate with the Sr Global Training Program Manager to ensure FCS’ follow procedural best practices, are current on all imaging modalities (echo, CT, angiography), receive training on current and future device iterations, and stay up to date on relevant published data for both Medtronic and its competitors.
- Perform annual GTL performance evaluations and provide constructive feedback to improve individual performance.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
- Participate in customer/society education meetings and conventions.
- Maintain high standards of personal presentation and promote a professional personal and company image.
- Help drive and maintain quality initiatives and global best practice initiatives.
- All other duties as assigned.
Requirements
- Bachelor's degree and 5+ years of relevant experience OR Advanced Degree and 3+ years of relevant experience
- 5+ years case support experience
- 10+ years medical device industry, clinical or sales experience in an industry setting; supporting interventional cardiology, vascular or surgical products
- 5+ years’ experience in Clinical Research, hospital, engineering or medical devices (3+ years’ experience with Master’s degree or 1+ years with PhD)
- 2+ years people leadership experience
- 2+ years’ experience in the management of clinical devices
- 5+ years’ experience in a cath lab, operating room, biomedical engineering, hospital/clinic or medical sales
- 3+ years’ supporting mitral and tricuspid cases
- Mitral or tricuspid echocardiographic and/or catheter subject matter expertise
- Excellent influencing and consulting skill
- Ability to deal with difficult situations and resolve conflict
- Ability to manage in remote self-structured environment
- Experience with teaching/training medical personnel
- Ability to make timely and sound decisions under pressure
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry
- Experience developing and managing an operational budget
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint
- Excellent interpersonal and written communication skills
- Excellent customer service skills
- Effectively build and maintain positive relationships with direct reports, peers and colleagues across organizational levels and functions
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Ability to travel with overnight stay up to 75% of the time (geography variability)
- Ability to accommodate an unpredictable schedule
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case supportclinical researchmedical device managementbudget managementmitral echocardiographytricuspid echocardiographycatheter expertisemedical terminologyoperational budget developmentteaching/training medical personnel
Soft skills
influencing skillsconflict resolutiondecision making under pressureinterpersonal communicationcustomer servicerelationship buildingorganizational skillswork ethicability to manage remote teamsability to coordinate multiple tasks
