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Payment Posting Escalation Specialist
Medsuite IncPayment Posting Escalation Specialist responsible for resolving escalations in healthcare revenue cycle management. Collaborating with internal teams to ensure timely and accurate completion of payment posting processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing escalations and resolving client issues within a healthcare payment posting environment. Proficient in analyzing Explanation of Benefits (EOB) statements and providing process improvement feedback.
Highest-signal resume keywords
Escalation ManagementInsurance Payment PostingExplanation Of Benefits (EOB) AnalysisProcess ImprovementClient Services Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Payment PostingReading Explanation Of Benefits (EOB)Escalation ManagementProcess ImprovementAudit Assistance
Soft Skills
Problem SolvingCommunicationTeam CollaborationTraining Assistance
Certifications & Qualifications
High School Diploma
Industry Keywords
HealthcareClient SuccessPayment PostingSpecial Projects
About the role
Key responsibilities & impact- Manage and resolve escalations from internal team members and client services to ensure timely and accurate completion
- Investigates and resolves matters that Client Success escalates from clients to resolve
- Research and complete special projects for Posting as requested
- Assist with departmental training as requested
- Assist with audits as requested
- Provide process improvement feedback to leadership
- Performs other duties as assigned
Requirements
What you’ll need- High School diploma or equivalent
- At least two (2) years of experience posting insurance payments in a health care setting
- At least one (1) year of experience in an escalation/lead role in payment posting, preferred
- At least two (2) years of experience reading insurance Explanation of Benefits (EOB) statements, preferred
Benefits
Comp & perks- Eligible for Ventra performance-based incentive plan
- Referral bonus