About the role
- overseeing and managing the billing operations of EMHM business unit
- ensuring that billing processes are efficient, accurate, and compliant with all regulatory requirements
- managing correspondence related to account inquiries
- driving strategy, leading cross-functional teams, and implementing process improvements
- managing and mentoring a team of billing specialists
- ensuring that all billing practices adhere to company policies, legal requirements, and industry standards
- fostering internal relationships throughout the organization to promote teamwork
- overseeing the preparation, distribution, and tracking of accurate invoices for all services provided
- ensuring timely and accurate billing in accordance with contracts, terms, and customer agreements
- implementing and enforcing best practices in billing processes to ensure minimal errors and delays
- monitoring and maintaining compliance with all relevant billing, payment, and communication regulations and guidelines
Requirements
- High School Diploma or GED
- Associate or bachelor’s degree preferred
- Minimum of 3 years of experience in billing, accounts receivable, customer service, or related roles
- At least 3 years of experience in a leadership position with responsibility for managing teams and cross-functional projects
- Ability to read, understand, and apply state/federal laws, regulations, and policies
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner
- Basic use of computer, telephone, internet, copier, fax, and scanner
- Basic touch 10 key skills
- Basic Math skills
- Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
- eligible for our Ventra performance-based incentive plan
- earn a Referral Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing operationsaccounts receivableprocess improvementsinvoicingcompliancebilling practices10 key skillsbasic math skillsdatabase software
Soft skills
leadershipteam managementcommunicationmentoringrelationship buildingtactfulnessprofessionalism
Certifications
High School DiplomaGEDAssociate degreeBachelor's degree