Bilingual

• Answering incoming calls about patient medical bills, insurance, EOBs, and payment arrangements.
• Utilize multiple internal systems to assist with patient billing needs.
• Provide exceptional customer service to callers.
• Troubleshoot billing inquiries and explain benefits coverage, course of action, and timeframes.
• Ensure proper documentation, recording, and closure of issues.
• Collaborate with internal departments to research insurance denials, missing payments, and attorney requests.
• Perform special projects and other duties as assigned.

Bilingual Contact Center Specialist

Senior Banker – Bilingual Spanish Required

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Personal Banker