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Medserv

Junior Patient Administrator

Medserv

Patient Administrator working remotely with the Medical Secretary to support client expectations. Handling high volume of communications in a medical environment.

Posted 5/17/2026full-timeAthlone • 🇮🇪 IrelandJunior💰 €29,400 per yearWebsite

About the role

Key responsibilities & impact
  • Managing calls from patients, secretaries, and other medical professionals
  • Resolving customer queries
  • Processing payments
  • Issuing correspondence to patients
  • Scanning & filing sensitive documents
  • Assisting with aspects of clinic management
  • Managing internal and external email queries
  • Working as part of a team
  • Dealing with ad-hoc duties as they arise

Requirements

What you’ll need
  • Strong communication and customer service skills
  • Exceptional attention to detail and time management
  • Previous experience in medical reception, administration, or customer service (e.g., hospitality/travel industry)
  • Proficiency in Microsoft Office and Outlook, with experience handling phone enquiries
  • Familiarity with clinical systems (desirable but not essential)
  • Ability to work independently and collaboratively as part of a team
  • Calm under pressure in a fast-paced medical setting
  • Flexible and adaptable, with a willingness to support the team as needed
  • Ability to handle sensitive situations with empathy and quickly build rapport
  • Excellent telephone manner

Benefits

Comp & perks
  • Team performance bonus
  • Maternity & Paternity Leave - Ts and Cs apply
  • Pension contribution
  • Health Insurance
  • EAP
  • Life Assurance
  • Gym membership
  • Workcation options
  • Additional annual leave based on length of service
  • Support for professional development
  • Sports & Social events
  • Healthy food with comfortable on-site recreational facilities
  • Access to tax incentive schemes i.e. commuter & bike 2 work

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical receptionadministrationcustomer serviceMicrosoft OfficeOutlookclinical systems
Soft Skills
communication skillscustomer service skillsattention to detailtime managementability to work independentlyteam collaborationcalm under pressureflexibilityadaptabilityempathy