Medserv

Chief Marketing Officer

• Responsible for driving Medserv’ commercial growth across its core operations in Revenue Cycle management and Remote Practice management services.
• Develop and execute a multi-year commercial strategy to expand market share and maximise profitability within the medical billing and RCM sector.
• Identify new commercial opportunities with healthcare providers, private practices, hospitals, and insurers.
• Build and maintain deep relationships with healthcare decision-makers, technology partners, and insurers to drive sustainable revenue pipelines.
• Champion a client-first culture across the business.
• Partner closely with the Operations, Finance and Technology teams to align commercial objectives with operational performance.
• Lead and mentor a high-performing commercial team, fostering collaboration, accountability and measurable results.
• Oversee Medserv ‘ marketing strategy to strengthen brand visibility and drive lead generation.
• Represent the organisation at key industry events, client forums, and partnership meetings.

Chief Commercial Officer

QA Engineer

• Define and implement a comprehensive testing approach across unit, integration, system, regression, and UAT phases.
• Develop detailed test plans for features, releases, and projects.
• Maintain and update regression test suites to ensure coverage aligns with ongoing development.
• Select, implement, and maintain robust test automation frameworks.
• Build and optimize CI/CD test pipelines for continuous quality assurance.
• Conduct manual exploratory testing where automation is not feasible.
• Perform performance, load, and security testing as required.
• Partner with Product Owners to define clear acceptance criteria.
• Mentor developers on writing effective unit and integration tests.
• Track and analyze key quality metrics such as defect density, escaped defects, test coverage, and automation pass rates.

Quality Assurance Lead

Engineering Manager

• Lead and mentor a team of 3 developers
• Foster a culture of collaboration, innovation, and continuous improvement
• Ensure technical quality and consistency across all deliverables
• Partner closely with Product teams to translate strategic goals into actionable engineering plans
• Support the career development and progression of team members
• Champion best practices in software development, architecture, and quality assurance
• Own delivery commitments in partnership with the Product Owner
• Ensure agile ceremonies run smoothly
• Monitor team velocity, capacity, and blockers
• Coordinate cross-domain work (e.g., Billing + Client Systems overlap)
• Enforce coding standards, design principles, and architecture consistency
• Run technical design reviews
• Ensure DevOps/CI/CD pipelines are used effectively
• Partner with QA Lead to embed testing into development
• Own recruitment process for developers
• Identify skill gaps and training needs
• Onboard new engineers effectively
• Work with CTO on tech strategy and architectural direction
• Work with Product Owner to balance roadmap vs tech debt
• Communicate progress, risks, and issues to leadership
• Team engagement & retention (developer satisfaction)
• Delivery predictability (meeting sprint/release commitments)
• Code quality metrics (defect rates, code review coverage, test coverage)
• Career progression (promotions, skills growth)
• Stakeholder satisfaction (POs, CTO, business partners)