Medserv

Medical Billing Administrator

Medserv

full-time

Posted on:

Location Type: Hybrid

Location: Dundrum • Ireland

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About the role

  • Efficient processing of various documents provided by different entities to generate invoices/claims in line with the company’s SLA
  • Following up on unpaid invoices/claims with hospitals/insurers/patients accordingly to the status of the claim, identifying key trends to help resolve issues as they arise
  • Ensuring the quality of claims meets all standards given by insurance companies, clients, and hospitals in order to achieve maximum reimbursement and a high level of client satisfaction
  • Answering internal & external phone calls from other Medserv employees, clients, hospital staff, and insurer staff - maintaining a high level of professionalism, and providing precise and accurate information
  • Responding to daily queries via email from both internal and external personnel within the required time frame, taking on additional email tasks required depending on the daily volume of team emails
  • Establishing and maintaining good client and hospital relationships at all levels
  • Attending and participating in training as required as well as providing training & mentorship to less experienced team members
  • Handling insurer/hospital returns and corrections
  • Ad hoc duties as required or assigned by manager/supervisor

Requirements

  • Third-level qualification in business, medical, or science discipline
  • Analytical skills
  • Basic Excel skills at minimum
  • Ability to work in a high-pressure environment while ensuring all the tasks are done in a timely manner
  • Regular expansion of knowledge re: Irish healthcare system - ability to adjust to constantly changing insurer requirements keeping in mind client & hospital specific rules already in place
  • Ability to work in a team environment, understanding the value of internal communication and common effort required to complete all daily tasks
  • Ability to work independently on tasks as assigned by Supervisor/Manager
Benefits
  • Performance bonus (Team based)
  • Corporate Health insurance with Irish Life
  • Pension contribution
  • Maternity & Paternity leave (T&C's apply)
  • Workcation Options
  • Life Assurance
  • Gym membership
  • Dedicated EAP
  • 21 days AL as standard with an additional 2.5 days discretionary.
  • Additionally, there is further accrual based on length of service
  • Holiday Plus Scheme to purchase additional leave
  • Professional development support
  • Regular sports and social events
  • Healthy food with comfortable on-site recreational facilities
  • Access to tax incentive schemes i.e. commuter schemes and bike to work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical skillsExcel
Soft Skills
professionalismclient relationship managementteamworkindependencecommunicationmentorshiptime managementproblem-solving
Certifications
third-level qualification in businessthird-level qualification in medical disciplinethird-level qualification in science discipline