MedRisk

Business Analyst

• Providing Production Support for existing clients, including analyzing bugs/defects, performing root cause analysis, working on new enhancements, and supporting training and documentation of new features for new releases.
• Using Process Analysis techniques, including conducting As-Is process analysis, To-Be Process Analysis, creating Business Process models, defining Business Rules, and facilitating Process Walkthroughs.
• Performing Problem Solving, which involves conducting Data Analysis, Root Cause Analysis, and Testing.
• Gathering client-specific business requirements and translating them effectively to the developers.
• Recommending requirement changes or improvements based on analysis.
• Participating in working sessions to assess the production readiness of applications and/or requirements.
• Writing detailed business functional requirements documents.
• Creating Test Cases and Test Data for User Acceptance Testing (UAT), performing both back-end and front-end validations as part of the testing process.
• Performing other assigned duties as required.
• Ensuring compliance with all policies and standards.

Senior Business Analyst

• As a Junior Business Analyst, you will be assigned to projects within the product support, product management and implementations teams as dictated by business need.
• You will work with colleagues and stakeholders to investigate and model business functions, processes, information flows and data structures using a range of business analysis techniques.
• Your input will be utilized in the development and enhancement of client facing products, implementation of new client business, data analysis, and review of existing business and processes.
• Responsible for assisting in all aspects of integrations, product design and implementations.
• Review and document assigned tasks, deliver documentation to schedule.
• Analyze and document data structures.
• Strong advocate for data governance to ensure data quality, consistency and protection.
• Pursue in-depth knowledge of systems, processes and reports to ensure full understanding.
• Prioritize and deliver on multiple in-flight projects simultaneously.
• Proactively communicate with internal and external stakeholders to ensure project deadlines and expectations are met.
• Review and evaluate client preferences and rules, provide recommendations for enhancements to workflow and work processes.
• Evaluate issues and opportunities identified in assignments, improve performance and processes within the organization’s products.
• Make recommendations to department manager.
• Document agreed upon changes for development and delivery.
• Facilitate meetings and communicate with clients in an effective and professional manner.
• Perform training via live presentations or screen sharing.
• Travel required, as necessary.
• Maintain knowledge of software product options and configurations, and how they impact client workflow and results.
• Other duties as assigned.