MedRisk

Business Analyst

• As a Junior Business Analyst, you will be assigned to projects within the product support, product management and implementations teams as dictated by business need.
• You will work with colleagues and stakeholders to investigate and model business functions, processes, information flows and data structures using a range of business analysis techniques.
• Your input will be utilized in the development and enhancement of client facing products, implementation of new client business, data analysis, and review of existing business and processes.
• Responsible for assisting in all aspects of integrations, product design and implementations.
• Review and document assigned tasks, deliver documentation to schedule.
• Analyze and document data structures.
• Strong advocate for data governance to ensure data quality, consistency and protection.
• Pursue in-depth knowledge of systems, processes and reports to ensure full understanding.
• Prioritize and deliver on multiple in-flight projects simultaneously.
• Proactively communicate with internal and external stakeholders to ensure project deadlines and expectations are met.
• Review and evaluate client preferences and rules, provide recommendations for enhancements to workflow and work processes.
• Evaluate issues and opportunities identified in assignments, improve performance and processes within the organization’s products.
• Make recommendations to department manager.
• Document agreed upon changes for development and delivery.
• Facilitate meetings and communicate with clients in an effective and professional manner.
• Perform training via live presentations or screen sharing.
• Travel required, as necessary.
• Maintain knowledge of software product options and configurations, and how they impact client workflow and results.
• Other duties as assigned.

Junior Business Analyst

Analyst

• Research moderate to highly complex billing, claim processing, and reimbursement issues
• Consistently meet production standards for assigned tasks
• Report regularly to management on patterns observed
• Propose solutions and enhancements to areas of opportunity
• Communicate effectively with payer clients to optimize collections and bill acceptance
• Maintain strong working knowledge of various Revenue Operations workflows
• Ensure confidentiality of all patient accounts

Accounts Receivable Analyst, Level II

Auditor

• Analyzing incoming medical bills for fee schedule or usual and customary application as well as PPO interface
• Meeting contractual client requirements
• Enter and review workers compensation or no-fault medical bills into the Medata system
• Analyze and review 1 or more assigned states having fee schedules
• Select proper PPO network based on client instructions
• Add or update Provider and Claim information as appropriate

Medical Bill Process Auditor I

Network Engineer

• Configure and maintain Cisco Catalyst and Nexus switches, ISR/ASR routers, and Firepower-based firewalls.
• Administer and optimize VMware vCenter, configuring standard and distributed virtual switches (vDS), VLANs, and virtual routing.
• Monitor network health using tools like Cisco DNA Center or SolarWinds; implement security measures including ACLs, VPNs, and Cisco Identity Services Engine (ISE).
• Plan and execute backup and recovery procedures for both physical and virtual network configurations.
• Lead the modernization of network segments, including upgrading to Wi-Fi 6E/7 and integrating with cloud landing zones.

IT Network Engineer

System Administrator

• Administer and maintain Linux production and corporate systems (RHEL-compatible distributions including RHEL, Rocky Linux, and CentOS; plus BSD variants).
• Support legacy and modern web application platforms, including Java- and Node-based services, traditional web stacks, and middleware.
• Operate and maintain virtualized and clustered infrastructure (VMware, Proxmox, oVirt, Ceph).
• Automate provisioning, configuration, and maintenance using Ansible, Puppet, and scripting.
• Deploy and support containerized and service-based workloads (Docker; Kubernetes exposure a plus).
• Monitor system health, performance, and availability; troubleshoot and resolve production incidents.
• Own system and network security including patching, firewalls, certificates, and access controls.
• Work with networking and storage technologies (NGINX, HAProxy, SMB/NFS/iSCSI, VPNs).
• Collaborate with developers to improve deployment pipelines, operational stability, and scalability.
• Maintain documentation, runbooks, and operational standards.
• Participate in after-hours/on-call support as needed.

Senior Systems Administrator

Customer Advocate

• Manage claims and monitor case status by confirming patient attendance with network providers, and addressing any concerns regarding compliance
• Properly update all case related data to MedRisk’s database/platform
• Track and relay authorization to our providers as directed by the clients with confirmations to the adjuster and NCM
• Be knowledgeable regarding the client’s unique needs and respond appropriately
• Build approachable, professional relationships with providers and referring customers.
• Compliance with HIPAA and URAC guidelines
• Employee is expected to work a minimum of 60 tasks daily.

Junior Business Analyst

Accounts Receivable Analyst, Level II

Medical Bill Process Auditor I

IT Network Engineer

Senior Systems Administrator

Customer Advocate, Level I