Product Partner Manager

Medrio

Product Partner Manager responsible for strategic and operational management of Medrio's product partner relationships. Collaborating across functions to drive partner-influenced revenues and integrations.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner management and operational coordination, with a strong focus on commercial readiness and go-to-market execution. Proficient in managing relationships with technology partners and improving operational processes to enhance partner engagement.

Highest-signal resume keywords

Partner ManagementProduct OperationsGo-To-Market ExecutionSaaS PartnershipsCommercial Readiness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational CoordinationDocumentation ManagementIssue ResolutionIntegration SetupAPI Management

Soft Skills

CommunicationCollaborationProblem-SolvingOrganizational Skills

Tools & Technologies

JIRASSO ConfigurationSales Enablement Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Clinical TrialLife SciencesBusiness Development OperationsSaaS Technology

About the role

Key responsibilities & impact

Serve as Medrio's primary operational point of contact for product partner relationships, including AG Mednet, ThoughtSphere, Pharmaseal, and future partners
Establish and maintain regular operational cadences with each partner: monthly operational reviews, quarterly business reviews, agenda management, documented outcomes, and follow-through on commitments
In partnership with Marketing, develop and maintain per-partner commercial readiness assets: capability documentation, implementation narratives, customer-facing talking tracks, and sales enablement materials that enable the commercial team to represent partner products confidently
Coordinate customer escalations involving partner products: review issues, align internal and partner teams on resolution plans, and communicate outcomes to affected customers
Triage partner platform updates, release notifications, and API changes: assess internal impact (SSO, user management, customer workflows), coordinate with IT and Engineering, and communicate relevant changes to internal stakeholders
Drive GTM execution for partner-enabled offerings in coordination with Sales, Marketing, and Professional Services, ensuring partner products are accurately represented in commercial motions and customer conversations
Maintain visibility into partner-influenced deal pipelines with Sales and Business Development, tracking open opportunities and commercial status
Coordinate partner operational logistics including JIRA access, SSO configuration, shared drive management, IT ticket coordination, and integration setup
Identify and surface integration gaps, customer experience friction points, API limitations, and commercial readiness issues, escalating to the Senior Director and relevant Product or Engineering owners as appropriate
Establish and maintain clear documentation distinguishing what this role owns (coordination, commercial readiness, GTM execution) from what remains with Product and Engineering (requirements, technical design, roadmap decisions)
Continuously improve partner operational processes to reduce friction and support scale as the partner ecosystem and Medrio's product portfolio grow

Requirements

What you’ll need

5+ years of relevant experience in partner management, product operations, business development operations, or a related field
Bachelor's Degree required
Experience working with SaaS or platform-level technology partnerships strongly preferred
Clinical trial or life sciences industry experience preferred but not required.

Benefits

Comp & perks

Comprehensive healthcare: US-based employees receive medical, dental, and vision coverage, with Medrio covering 100% of employee premiums and 50% of dependent premiums.
Retirement contributions
Equity: Stock options so you share in what we're building.
Generous parental leave.
Flexible time off - including company bonus holidays during months with no public holidays.
Stipends — A monthly mobile/internet stipend and a wellness stipend to support how you work and how you recharge.