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Strategic Account Executive
MedOne Pharmacy Benefit SolutionsStrategic Account Executive at MedOne managing client and partner relationships, ensuring satisfaction and performance analysis. Promoting programs and strategizing for business growth.
About the role
Key responsibilities & impact- Develop and manage client and partner relationships to retain business and maintain high degree of satisfaction
- Analyze plan performance reporting; interpret data and identify correlations, trends, and opportunities
- Plan for and lead client and partner plan performance review meetings; promote programs and services to clients and business partners when appropriate
- Understand contract structure, track plan performance against contract terms, and communicate performance to plan and business partners
- Strategize and collaborate with external partners and internal team members to develop and deliver proposals and contracts
- Solution for and obtain business requirements to resolve issues and provide value-add service offerings to improve client, vendor, and member satisfaction
- Oversee Account Managers associated with book of business, oversee training and development, and evaluate performance
- Identify process improvements and service offerings which increase client satisfaction and/or reduce operating expenditures
- Assist with creation and evaluation of new hire onboarding, training material and approach, and team upskilling and development
- Coach and support team through operational changes and personnel issues
- Work cross functionally with MedOne teams to improve learning and communication and foster a collaborative team-oriented environment.
Requirements
What you’ll need- Bachelor’s degree in business, marketing or related area
- 5 years of direct account service in PBM or related healthcare or benefits field, or demonstrated knowledge and skillset with MedOne
- Intermediate knowledge of Microsoft Office products
- Advanced problem-solving skills: root cause analysis, evaluation of solutions, engagement of stakeholders, and ability to execute solutions effectively
- Strong verbal and written communication skills with emphasis on clarity and concision, and altering approach to the audience
- Strong ability to synthesize and analyze information from various sources to identify trends, opportunities, and risks.
Benefits
Comp & perks- Competitive salary and bonuses that reward your performance.
- Comprehensive health, dental, and vision insurance + additional benefits
- 401(k) with company match to secure your future.
- Generous paid time off and holidays.
- Opportunities for professional growth and development.
- A vibrant and collaborative work culture.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisroot cause analysisproblem-solvingperformance reportingproposal developmentcontract managementprocess improvementtraining developmentclient relationship managementaccount service
Soft Skills
communicationcollaborationcoachingteam supportanalytical thinkingstrategic planninginterpersonal skillsleadershipadaptabilitysynthesis of information