Complaint Coordinator

Medline Industries, LP

Complaint Coordinator managing customer complaints and ensuring resolution through SAP system. Collaborating with sales and maintaining compliance with regulations from a remote location.

Posted 6/29/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in complaint management and resolution, ensuring compliance with regulations and procedures while effectively utilizing Microsoft Excel and Word for documentation and reporting.

Highest-signal resume keywords

Complaint ManagementSAP Complaint SystemMicrosoft ExcelMicrosoft WordCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Complaint LoggingData ProcessingRegulatory Compliance

Soft Skills

Detail OrientationClear Communication

Tools & Technologies

SAP

Certifications & Qualifications

High School Diploma

About the role

Key responsibilities & impact

Log complaints into SAP Complaint system
Issue call tags and notifications for complaint resolution
Ensure complaints are closed properly
Follow up on issued call tags
Maintain compliance with regulations and procedures

Requirements

What you’ll need

High School Diploma or equivalent
Intermediate level skill in Microsoft Excel
Intermediate level skill in Microsoft Word
Ability to process relevant details and draw clear conclusions
Preferred: Experience providing customer service to internal and external customers

Benefits

Comp & perks

Health insurance
Life and disability insurance
401(k) contributions
Paid time off