Associate Engineer, Quality

Medline Industries, LP

Quality Engineer at Medline providing quality support including investigation of customer complaints. Assisting in product evaluations and supporting QA team for product testing.

Posted 6/24/2026full-timeNeptune • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $67,000 - $101,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting.
Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections.
Support the QA team in product testing, documentation, and vendor qualification activities.
Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
Notify sales reps/customers regarding the results of the investigation.
Run monthly or quarterly complaint trend reports per SOP.
Coordinate stock checks and rework of product as required in response to complaints.

Requirements

What you’ll need

Typically requires a Bachelor’s degree in Engineering, Science, Math or other related technical field.
Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations.
Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).

Benefits

Comp & perks

Health insurance
Life and disability insurance
401(k) contributions
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quality supportcomplaint investigationproduct evaluationsquality standardsproduct inspectionsproduct testingdocumentationvendor qualificationtrend reportingdata analysis

Soft Skills

time managementprioritizationorganizationproblem solvingcommunicationattention to detailanalytical thinkingteam collaborationcustomer serviceadaptability