Regional Field Services Manager

Medline Industries, LP

Manager of Regional Field Services handling device collection in hospitals across a defined region. Leading implementation phases and daily operations with Field Service Representatives.

Posted 4/15/2026full-timeRemote • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $92,000 - $138,000 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Responsible for medical device collection programs in hospitals throughout a defined region
Liaison with hospital staff to coordinate ‘Go Live Days’ for launching the reprocessing program
Conduct site assessments and create action-item timelines and staff education
Create routes and schedules for efficient Field Service Representatives (FSR) assignment
Analyze labor hours and allocate FSR assignments proportionately
Communicate labor needs to leadership and HR for talent acquisition
Educate hospital staff on the reprocessing program
Trouble-shoot and resolve problems in collection systems
Collaborate with sales teams to increase device collections and identify new opportunities
Compile and monitor weekly status reports

Requirements

What you’ll need

High School Diploma or equivalent
At least 5 years of experience in medical or sales environment
At least 1 year experience in a hospital or operating room setting
Current valid driver's license
Vehicle insurance
Clean driving record
Experience communicating technical information to non-technical audiences
Experience providing customer service to internal and external customers
Experience accomplishing tasks in an optimum order based on time, importance or other criteria.

Benefits

Comp & perks

Health insurance
Life and disability insurance
401(k) contributions
Paid time off
Employee Assistance Program
Employee Resource Groups
Employee Service Corp

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical device collectionsite assessmentsaction-item timelineslabor analysisproblem resolutionroute creationschedule management

Soft Skills

communicationcollaborationcustomer serviceeducationorganizational skills

Certifications

High School Diplomavalid driver's licensevehicle insurance