Responsible for medical device collection programs in hospitals throughout a defined region
Liaison with hospital staff to coordinate ‘Go Live Days’ for launching the reprocessing program
Conduct site assessments and create action-item timelines and staff education
Create routes and schedules for efficient Field Service Representatives (FSR) assignment
Analyze labor hours and allocate FSR assignments proportionately
Communicate labor needs to leadership and HR for talent acquisition
Educate hospital staff on the reprocessing program
Trouble-shoot and resolve problems in collection systems
Collaborate with sales teams to increase device collections and identify new opportunities
Compile and monitor weekly status reports

Requirements

High School Diploma or equivalent
At least 5 years of experience in medical or sales environment
At least 1 year experience in a hospital or operating room setting
Current valid driver's license
Vehicle insurance
Clean driving record
Experience communicating technical information to non-technical audiences
Experience providing customer service to internal and external customers
Experience accomplishing tasks in an optimum order based on time, importance or other criteria.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical device collectionsite assessmentsaction-item timelineslabor analysisproblem resolutionroute creationschedule management

Soft Skills

communicationcollaborationcustomer serviceeducationorganizational skills

Certifications

High School Diplomavalid driver's licensevehicle insurance