Responsible for medical device collection programs in hospitals throughout a defined region
Liaison with hospital staff to coordinate ‘Go Live Days’ for launching the reprocessing program
Create routes and schedules for Field Service Representatives
Analyze distances, drive-time, and labor hours needed for FSR assignments
Communicate labor needs to leadership and Human Resources
Educate hospital staff on the reprocessing program
Trouble-shoot and resolve problems that arise in collection systems
Collaborate with sales teams to increase device collections
Conduct periodic business reviews after launch and lead FSR through credentialing process
Management responsibilities include day-to-day operations and personnel management

Requirements

High School Diploma or equivalent
At least 5 years of experience in medical or sales environment
At least 1 year experience in a hospital or operating room setting
Current valid driver's license and ability to travel in own vehicle
Experience communicating technical information to non-technical audiences
Experience providing customer service to internal and external customers
Experience accomplishing tasks in an optimum order based on time, importance or other criteria
Travel up to 80% of the time for business purposes

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical device collectionroute creationschedule managementdata analysisproblem resolutioncredentialing process

Soft Skills

communicationcollaborationcustomer serviceorganizational skillsleadership

Certifications

High School Diploma