Salary
💰 $59,280 - $85,800 per year
About the role
- Work on a cross functional team supporting various internal teams while managing projects.
- Analyze data provided by customers and Group Purchasing Organizations.
- Gather all eligibility and process contract connections to each account.
- Ensure project timelines are met by overseeing all project activities.
- Provide administrative support, including progress tracking and documentation.
- Oversee pricing communications related to distribution implementation.
- Engage with the vendor community and collaborate with Sales, Implementation, and customers.
- Lead conference calls to educate customers on processes and timelines.
- Maintain open communication with customers and the sales team about project progress.
- Appropriately escalate issues and develop resolution plans with management assistance.
- Monitor price accuracy following the go-live date.
- Facilitate onboarding for new team members in the pricing projects role.
- Assist in developing and enhancing Standard Operating Procedures (SOPs).
Requirements
- Bachelor's Degree
- At least 2 years of experience providing customer service to internal and/or external customers
- Intermediate level skill in Microsoft Excel
- Experience using time management skills
- Experience working through details of a problem, overcoming obstacles, and reaching a positive solution
- Experience presenting to and communicating with various audiences
- Experience collaborating with internal and external resources.
- At least 1 years of pricing experience (preferred).
- Advanced level skill in Microsoft Excel (preferred).
- Health insurance
- Life and disability
- 401(k) contributions
- Paid time off
- Continuing education & training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Exceldata analysisproject managementpricingStandard Operating Procedures (SOPs)
Soft skills
customer servicetime managementproblem solvingcommunicationcollaborationleadership
Certifications
Bachelor's Degree