Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Medivet

Client Care Assistant

Medivet

Client Care Assistant at Medivet providing first point of contact for client interactions. Delivering exceptional client care and managing appointment logistics in Greater London.

Posted 7/24/2026full-timeBattersea • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional client-facing care skills and effective reception abilities while managing appointment scheduling and processing requests efficiently. Capable of maintaining composure under pressure and adapting to changing situations in a collaborative team environment.

Highest-signal resume keywords
Client Facing Care SkillsReception SkillsOnline Appointment Booking SystemsNumeracy SkillsAbility To Prioritise

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Calm Under PressureFlexibilityWillingness To Learn
Industry Keywords
Reception DutiesClient ManagementAppointment SchedulingEmergency AppointmentsPractice Diary Management

About the role

Key responsibilities & impact
  • First point of contact for client phone calls and visits
  • Deliver exceptional care to clients, patients, and colleagues
  • Carry out reception duties, greeting clients on arrival, and updating records
  • Triage the impact of emergency appointments, contacting clients and rearranging as needed
  • Manage the practice diary to ensure appointment availability is optimised to team skillset
  • Answer client phone calls and manage messages
  • Ensure appointment slots are available for clients to book online
  • Process repeat prescription order requests
  • Work collaboratively within a supportive team

Requirements

What you’ll need
  • Exceptional client facing care skills
  • Excellent reception skills
  • Good numeracy skills
  • Experience of using online appointment booking systems
  • Ability to prioritise
  • Ability to remain calm under pressure
  • Flexibility and willingness to learn

Benefits

Comp & perks
  • Health Cash Plan from day one
  • 24/7 counselling and wellbeing support
  • Life Assurance 3 x salary
  • 5 weeks’ annual leave plus Bank Holidays, rising with length of service
  • Extra ‘Day for You’, a paid day off just for you
  • Additional support
  • Cycle to Work
  • Season Ticket loans
  • Discounts on Medivet products and services