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BHI Support Specialist
MediTelecareBHI Support Specialist for MTC Care assisting in Behavioral Health Integration tasks and technologies. Must be highly organized with healthcare technology knowledge and support capability.
Posted 5/21/2026full-timeRemote • Alabama, Iowa, Mississippi, Montana, Ohio, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
- Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
- Completion of BHI as assigned and as needed to ensure all interventions are completed each month approximately 20 patients per day.
- Report any issues directly to the ancillary program manager and/or Chief Informatics/Compliance Officer when applicable.
- Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via “shadowing.”
Requirements
What you’ll need- High level of organizational skills and proven follow up ability
- Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
- High school diploma or equivalent
Benefits
Comp & perks- Choice of health insurance Plans
- Dental
- Vision
- Generous PTO
- 8 Paid Holidays
- Ancillary Insurance Coverage (Accidental, Hospital Indemnity, and Critical Illness)
- Free Life Insurance with Buy Up Options
- 401K with company match
- Pet Insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Electronic Health Record SystemsMicrosoft OutlookMicrosoft ExcelBHI completion
Soft Skills
organizational skillsfollow up abilitytraining supportshadowing
Certifications
high school diploma