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Director, Compliance Services
MediSpendDirector, Compliance Services overseeing life sciences compliance at MediSpend. Serving as a strategic advisor and internal thought leader for Stakeholder Engagement platform.
About the role
Key responsibilities & impact- Maintain deep, current expertise in U.S. and global life sciences compliance requirements related to HCP/HCO engagements, interactions, and transparency reporting
- Serve as the primary compliance advisor for SE customers, providing guidance on regulatory interpretation, risk mitigation, and industry benchmarking
- Anticipate compliance trends, emerging regulations, and evolving industry expectations; translate updates into actionable internal recommendations
- Develop and maintain an expert-level understanding of the Stakeholder Engagement product—including configuration, workflows, data dependencies, reporting logic, and upcoming roadmap features
- Evaluate how product enhancements, defects, or configuration choices affect customer compliance obligations, data integrity, and operational workflows
- Partner closely with Product and Engineering to provide compliance input on roadmap planning, requirement definition, and release readiness
- Work closely with Implementation and Customer Success teams to ensure customers are configured and supported in a manner consistent with compliance expectations and best practices
- Support Sales as the compliance SME during demos, RFPs, prospect discussions, and conference participation
- Contribute to the design and delivery of internal training programs, playbooks, and knowledge-based content to elevate organizational expertise on compliance and SE product requirements
- Build trusted, long-term relationships with customers, acting as their strategic compliance advisor and escalation point for complex issues
- Proactively engage customers to understand evolving business needs, pain points, and strategic objectives; translate insights into product or process improvements
- Participate in key customer meetings, governance forums, and business reviews to reinforce alignment and demonstrate product and compliance leadership
- Lead or participate in specialized compliance engagements, including assessments, audits, policy reviews, customized training, and best-practice consultations
- Represent the organization at industry conferences, webinars, and professional associations to strengthen brand reputation and support commercial growth
- Develop thought-leadership content (whitepapers, presentations, guidance documents) to support customers and internal teams
Requirements
What you’ll need- Bachelor’s degree required; advanced degree or relevant certification (HCCP, RAC, etc.) preferred
- Minimum 5+ years of experience in the life sciences industry in one or more of the following areas:
- Commercial compliance
- Medical or commercial operations
- Transparency/aggregate spend
- HCP/HCO engagement management
- Experience serving in a customer-facing or advisory role is strongly preferred
- Strong knowledge of U.S. and/or global laws, regulations, and industry codes governing interactions with HCPs/HCOs (e.g., OIG, PhRMA, AdvaMed, EFPIA, Sunshine Act)
- Familiarity with compliance technologies (e.g., engagement management, transparency reporting, CRM, workflow tools) is a plus
Benefits
Comp & perks- Merit-based compensation – Competitive base salary plus bonus
- Work from anywhere – Roles are open to candidates located anywhere in the US (United States)
- Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave
- 401k+ Match
- Comprehensive health, dental, and vision insurance
- Paid Parental Leave
- Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance requirementsregulatory interpretationrisk mitigationdata integrityoperational workflowscompliance assessmentsauditspolicy reviewscustomized trainingbest-practice consultations
Soft Skills
strategic advisoryrelationship buildingcustomer engagementcommunicationproblem-solvingcollaborationleadershiptraining developmentinsight translationstakeholder management
Certifications
Bachelor's degreeadvanced degreeHCCPRAC