GPS Manager – Training

MedImpact Healthcare Systems, Inc.

Manager, Training responsible for strategic leadership and management of training programs at MedImpact. Leading the design, implementation, and evaluation of effective training solutions for clients and internal teams.

Posted 6/18/2026full-timeSan Diego • California • 🇺🇸 United StatesMid-LevelSenior💰 $92,730 - $162,277 per yearWebsite

About the role

Key responsibilities & impact

Working within the Government Programs and Services (GPS) department, the Manager, Training is responsible for the strategic leadership, design, implementation, and ongoing management of our internal and client facing Training Programs
Ensures all training activities meet contractual requirements, regulatory standards, and MedImpact operational expectations
Provides leadership to training staff, partners closely with cross-functional stakeholders, and establishes governance, metrics, and continuous improvement processes to ensure effective, compliant, and scalable training outcomes
Provides leadership to recruit, develop, manage, and retain training resources necessary to support Medicaid Programs and Clients
Leads the end‑to‑end strategy, design, delivery, and maintenance of our client and internal organizational Training Program, including onboarding, role‑based, refresher, and change‑driven training
Manages Training Specialists and oversees daily training operations, work allocation, performance management, and professional development
Develops and maintains annual training plans, curricula, delivery schedules, assessments, and evaluation methodologies aligned with program needs and contractual requirements
Establishes and administers training policies, processes, quality standards, documentation controls, and reporting frameworks
Oversees the development, review, and maintenance of training materials including user guides, manuals, job aids, e‑learning content, and system simulations
Partners with subject matter experts (SMEs) across IT, Operations, Clinical, Call Center, Rebate, Organizational Change Management (OCM), and Compliance to ensure training accuracy, consistency, and readiness
Defines, tracks, analyzes, and reports training metrics and effectiveness indicators to leadership and external stakeholders as required

Requirements

What you’ll need

BS/BA degree or equivalent plus 5+ years of experience
1 year of SME in respective area(s)
3+ years of supervisory experience
4 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader (Dir+) that must completed within 12 months in new position may substitute for the supervisory experience requirement
Strong proficiency with MS Office (Word, PowerPoint, Excel, Outlook)
Experience with learning management systems (LMS), virtual training platforms, and content development tools
Ability to analyze training data and produce reporting metrics
Leadership and effective team building skills
Customer focus and results oriented
Sound judgment and decision-making abilities
Extensive knowledge of program requirements and project management methodologies and system development methodologies
Ability to work effectively with clients, internal departments and vendors to implement new programs

Benefits

Comp & perks

Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training program designtraining program implementationtraining managementdata analysisreporting metricsproject management methodologiessystem development methodologiescurriculum developmentperformance managemente-learning content development

Soft Skills

leadershipteam buildingcustomer focusresults orientedsound judgmentdecision-makingcross-functional collaborationcontinuous improvementstrategic leadershipeffective communication

Certifications

BS/BA degreeleadership training programmentorship with seasoned leader