MedImpact Healthcare Systems, Inc.

Client Services Business Systems Analyst III

MedImpact Healthcare Systems, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $83,426 - $145,997 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Provide technical consultation to clients during onboarding & on an ongoing basis
  • Review and analyze client data by developing SQL queries to address client/client services team requests
  • Monitor & support monthly & quarterly client operational processes
  • Collaborate with IT Business Systems Analysts & Engineering team to create new and/or enhance systems to meet client needs
  • Collaborate with internal and external stakeholders to create best-in-class solutions that integrate technology, information, and business processes.
  • Maintain current understanding of client file layouts, relationships, & logic and how they operate in business applications.
  • Provide technical consultation to the client team and related internal stakeholders.
  • Translate client needs into functional requirements and partner with Engineering Team in translating requirements into design specifications.
  • Perform gap, impact, risk, and other required analysis related to business and system changes/enhancements.
  • Utilize planning, prioritizing, and organizational skills to ensure timely deliverables, high levels of quality, and efficient use of resources to achieve reporting timeliness and accuracy.
  • Maintain commitment to operational goals in the face of obstacles.
  • Collaborate and cultivate positive relationships with internal and external customers through delivery of sustainable, measurable, accurate, reliable, and timely results that meet or exceed customer expectations.
  • Promptly respond to service failures, resolve issues, and escalate concerns as appropriate.
  • Promote continuous improvement by ensuring adherence to quality principles.
  • Seek out and actively participate in business initiatives that contribute to service excellence.
  • Actively participate in continued professional development to stay up to date on the latest technical and information management enhancements and data management best practices.

Requirements

  • BS/BA and 4+ years’ experience or equivalent combination of education and experience.
  • PBM or healthcare industry experience preferred.
  • Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data.
  • Hands on experience writing SQL queries and familiarity with data models.
Benefits
  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLdata analysisfunctional requirementsgap analysisimpact analysisrisk analysisdata managementbusiness process enhancementtechnical consultationsystem design specifications
Soft skills
collaborationorganizational skillsprioritizingproblem-solvingcommunicationrelationship buildingcommitment to operational goalscontinuous improvementservice excellenceprofessional development