Nutrition & Program Support Specialist

MediFast

Nutrition & Program Support Specialist providing holistic and personalized nutrition support through various channels. Collaborating with Coaches, Clients, and internal partners to ensure aligned interactions according to Medifast’s standards.

Posted 5/14/2026full-timeMaryland • 🇺🇸 United StatesMid-LevelSenior💰 $62,708 - $84,840 per yearWebsite

About the role

Key responsibilities & impact

Offer comprehensive program and product support through one-on-one consultations via phone, SMS, and email.
Provide in-depth nutritional, behavioral, exercise, program, and product support to Coaches and Client.
Educate Coaches and Clients on medical weight loss, OPTAVIA’s programs, plans, products, and kits.
Collect and document all health questions reported by Coaches and Clients.
Maintain a friendly, professional, and caring demeanor in all communications with Coaches, Clients, and co-workers.
Assist and educate Coaches and Clients on a variety of health and wellness topics, including weight loss, weight maintenance, exercise, and behavior modification.
Work closely with Registered Dietitian Nutritionists and Scientific & Clinical Affairs team to ensure nutritionally accurate information is provided.
Support and promote employee-centric corporate wellness programs and healthy lifestyle initiatives.

Requirements

What you’ll need

Bachelor’s degree in nutrition, health, or a related wellness field required; alternatively, DTR/NDTR credential accepted.
2–3 years of relevant experience in nutrition, wellness, health coaching, or a related field.
Strong ability to interpret and organize information, apply critical thinking, and deliver guidance across varied knowledge levels.
Demonstrated empathy, active listening, and professional communication skills.
Ability to navigate multiple software platforms and maintain confidentiality of sensitive health and company information.
Highly organized, self-directed, and capable of managing multiple priorities in a remote environment.
Must maintain a reliable high-speed internet connection and be able to commute to the Baltimore office upon request.

Benefits

Comp & perks

Corporate wellness initiatives
Employee-centric programs
Healthy lifestyle initiatives