Knowledge Management, Taxonomy Expert
Medier Agency
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and maintain a comprehensive taxonomy of tags, categories, and metadata to organize CRM content.
- Ensure taxonomy supports personalization, localization, compliance, and efficient content retrieval.
- Develop and manage a global knowledge base containing campaign templates, localization guidelines, and content best practices.
- Standardize content workflows to ensure scalability and efficiency across regions.
- Collaborate with BI and analytics teams to ensure content is tagged for performance tracking and reporting.
- Support personalization initiatives by mapping content assets to player journeys, audience segments, and campaign triggers.
- Ensure global and local CRM teams can easily find, reuse, and adapt content assets.
Requirements
- Experience in knowledge management, taxonomy design, or content operations (CRM or marketing preferred).
- Strong understanding of metadata, tagging systems, and content governance.
- Familiarity with CRM tools, campaign automation platforms, and data-driven marketing.
- Excellent organizational skills and ability to balance detail with scalability.
- Collaborative mindset with experience working across marketing, data, and tech teams.
Benefits
- health insurance
- remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
taxonomy designmetadatatagging systemscontent governanceknowledge managementcontent operationscampaign automation
Soft skills
organizational skillscollaborative mindsetattention to detailscalability