Regional Account Manager

Medical Solutions

. Be the primary face of WWHS for assigned client accounts, managing relationships across all stages of the service lifecycle (onboarding, recruitment, immigration, and arrival).

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Be the primary face of WWHS for assigned client accounts, managing relationships across all stages of the service lifecycle (onboarding, recruitment, immigration, and arrival).
Lead monthly client meetings and weekly status calls, responding promptly and professionally to all client requests.
Develop and maintain strong, trust-based relationships with key stakeholders, including C-suite executives.
Plan and lead on-site client visits, including agenda development and presenting to executive leadership.
Drive S&OP planning by forecasting needs and securing re-orders in alignment with client hiring goals.
Ensure proactive communication across all internal departments for seamless client execution.
Monitor and report on key account metrics to track performance, growth, and service quality.
Identify client needs, pain points, risks, and experience challenges, and lead resolution efforts internally.
Document all client interactions and updates using CRM systems to ensure full transparency and continuity.
Identify and attend relevant business development (BD) events to generate new client leads.
Follow up with leads using the approved lead management process and CRM documentation.
Build strategic relationships with new and prospective clients, including executive-level engagement.
Own targets for new business growth and portfolio expansion within your territory.
Prioritize high-value accounts and direct resources accordingly to ensure maximum ROI.
Drive visibility and engagement with potential clients via LinkedIn and other channels.
Partner with internal teams to troubleshoot and resolve client-related issues quickly and effectively.
Document risks, issues, and action items to support business operations and project management.
Keep business leaders informed of client updates, risks, and opportunities.
Contribute proactively to strategy discussions by sharing market trends, client feedback, and process improvement ideas.
Champion process rigor and continuous improvement, both internally and externally.
Take ownership of assigned tasks, drive completion, and maintain accountability across timelines.
Coordinate project-related efforts involving client-facing deliverables or internal operations.

Requirements

What you’ll need

Bachelor’s degree in Business, Communications, or related field; MBA is a plus
5+ years of experience in account management, client services, or business development—preferably in healthcare staffing, immigration, or consulting
Proven success in managing complex client relationships and driving revenue growth
Strong presentation, communication, and executive engagement skills
Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Office Suite
Strong problem-solving skills, with the ability to manage competing priorities and work under pressure
Willingness to travel as needed for client site visits or industry events.

Benefits

Comp & perks

Insurance
Clinician Discount Program
Private Housing
24 Hour Customer Care
Voluntary Benefits
Wellness Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient servicesbusiness developmentCRM platformsMicrosoft Office SuiteS&OP planningforecastingreportingproject managementprocess improvement

Soft Skills

relationship managementcommunicationpresentationproblem-solvingexecutive engagementstrategic thinkingaccountabilitycollaborationadaptabilitytime management

Certifications

Bachelor’s degreeMBA