Medical Review Institute of America, LLC

Senior Systems Administrator

Medical Review Institute of America, LLC

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Linux

About the role

  • You play an essential role in managing our servers, network infrastructure, and network applications.
  • You are responsible for aiding with workstation operating system and application deployment and management.
  • Provide back up support for IT Help Desk
  • Work closely with the IS and Development teams
  • Create proposals
  • Propose, design, deploy, automate, and test infrastructure, hardware, and software rollouts/enhancements
  • Responsible for disaster recovery work (i.e., backup and restoration plans)
  • Installing, troubleshooting, and supporting Microsoft server and desktop computer operating systems.
  • Diagnose and resolve software, hardware, virus, and network connectivity issues for desktop, laptop, server, etc. quickly and efficiently
  • Update, patch and support Microsoft servers, RDS environments, web applications, and assist security with security appliance patching.
  • Responsible for creating SCCM deployments for OS builds and software installations on desktop and laptop computers.
  • Review and create documentation of support procedures.
  • Learn new applications, analyze the interconnections and support the end user and the server implementation of these applications.
  • Provide after-hours availability and access to service (on-call) as requested.
  • Train and provide guidance for System Administrator, Junior System Administrator, & IT Help Desk
  • Complete other duties as requested

Requirements

  • Strong project management skills
  • Strong processing documentation skills
  • Advanced knowledge of VM (Virtual Machine) server environments running Windows, Linux server platforms
  • 10+ years' experience in desktop and server hardware support
  • 10+ years' experience in desktop and server software support
  • ITIL Foundation Certificate
  • A+, MCSE, CCNA, Network+ Certificate
Benefits
  • healthcare
  • vision and dental insurance
  • a generous 401k match
  • paid vacation
  • personal time
  • holidays
  • growth and training opportunities
  • a team atmosphere with fun events and prizes scheduled throughout the year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft server operating systemsdesktop computer operating systemsnetwork applicationsdisaster recoverySCCM deploymentsVM server environmentsWindows server platformsLinux server platformshardware supportsoftware support
Soft skills
project managementprocessing documentationtrainingguidancecommunication
Certifications
ITIL Foundation CertificateA+MCSECCNANetwork+