Product Manager

Medical Murray

Product Manager at Medical Murray connecting customers and operations teams in a regulated manufacturing environment. Analyzing data and driving production readiness for medical devices.

Posted 6/10/2026full-timeLake Zurich • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $98,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Be the Voice of Operational Clarity to Customers
Attend internal production reviews and gather performance data including On-Time Delivery, NCR status, schedule risks, and change notifications
Organize and communicate updates to customers in a timely, accurate, and professional manner aligned with company messaging and business interests
Schedule and lead recurring customer touchpoints, preparing materials using data provided by Operations
Document customer feedback and route requests to the VP of Operations for prioritization and response
Communicate capacity, delivery metrics, demand forecasts, and production changes requiring cross-functional leadership engagement
Escalate production and quality issues to the VP of Operations and communicate resolution status to customers as directed
Align Cross-Functional Execution
Serve as the primary liaison between Project Management, Production, Quality, Regulatory, Engineering, and Supply Chain
Translate customer and business requirements into manufacturing plans through structured communication
Coordinate with Supply Chain to ensure material readiness and resolve constraints affecting production
Support and track engineering change orders (ECOs) and product changes; relay updates to customers as directed by leadership
Communicate customer observations related to product quality and manufacturability; route improvement opportunities appropriately
Drive Production Readiness & Performance Visibility
Support production readiness efforts for New Product Introduction (NPI), including coordination of documentation, tooling, and training status updates
Monitor and analyze production performance metrics such as yield, throughput, First Pass Yield, quality trends, and delivery timelines
Support dashboard development for Senior Leadership by gathering, formatting, and reporting key metrics
Maintain and update product documentation including DMRs, BOMs, and work instructions in collaboration with Quality and Engineering
Participate in internal and external audits supporting FDA (21 CFR Part 820), ISO 13485, and other regulatory requirements
Operate Within a Quality-Driven System
Follow the Quality System and all applicable SOPs included in the Training Matrix
Maintain documentation accuracy and ensure regulatory compliance in all communications and reporting

Requirements

What you’ll need

Bachelor's degree in Engineering, Life Sciences, Operations, or related field (or equivalent combination of education and experience)
3+ years of experience in medical device manufacturing, product management, or operations
Strong understanding of regulated manufacturing environments
Demonstrated success working cross-functionally from product development through production
Strong knowledge of FDA QSR (21 CFR Part 820), ISO 13485, and related medical device regulations
Ability to analyze production metrics and translate data into actionable insights
Excellent written and verbal communication skills
Strong organizational and multitasking abilities
Experience with ERP/MRP systems is a plus
Lean manufacturing or Six Sigma exposure is a plus
Proficiency in Microsoft Office 365

Benefits

Comp & perks

medical (BCBS) and dental coverage
company-paid vision and life insurance
short- and long-term disability
HSA-eligible plans
a 401(k) Safe Harbor retirement plan
18 days of PTO
TeleDoc access
identity protection
tuition reimbursement
voluntary life insurance
paid time off for community volunteering

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisproduction metricsmanufacturing plansengineering change ordersquality trendsFirst Pass Yieldyieldthroughputregulatory compliancedocumentation accuracy

Soft Skills

communicationorganizational abilitiesmultitaskingcross-functional collaborationcustomer feedback managementproblem-solvingleadership engagementprofessionalismtimelinessstructured communication

Certifications

Bachelor's degree in EngineeringBachelor's degree in Life SciencesBachelor's degree in OperationsISO 13485 certificationFDA QSR (21 CFR Part 820) knowledgeLean manufacturing exposureSix Sigma exposure