Medical Home Network

Director, Performance & Operations – Wellness

Medical Home Network

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Job Level

Lead

About the role

  • The Director, Performance & Operations- Wellness West leads the operational, financial, and stakeholder engagement efforts of Wellness West, ensuring the organization effectively delivers on its mission.
  • This role oversees budgeting and financial operations, manages government affairs and board relations, and supports the organization’s communications and social enterprise initiatives.
  • The Director will work closely with a diverse range of stakeholders, including health and community partners, government entities, and board members- to ensure strategic alignment, operational excellence, and fiscal responsibility.
  • This individual plays a critical role in driving collaboration across partners, advancing evaluation and performance initiatives, and representing Wellness West in external communications and policy discussions.

Requirements

  • Bachelor’s degree required; master's in public health, Public Policy, Health Administration, or a related field preferred.
  • 8+ years of experience in operations, stakeholder engagement, or government/community relations, preferably within healthcare, nonprofit, or public sector environments.
  • Management experience, including leading cross-functional teams or managing staff and consultants.
  • Proven experience managing budgets, grants, and financial operations.
  • Strong background in board relations, governance, and partnership management.
  • Experience working with or within government agencies or public health systems.
  • Excellent communication, facilitation, and relationship-building skills.
  • Strategic thinker with strong analytical, problem-solving, and organizational abilities.
  • Ability to manage multiple priorities in a fast-paced, cross-sector environment.
Benefits
  • Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
  • Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
  • Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
  • Fitness reimbursement, commuter benefits, and tuition assistance.
  • Great work life benefits- Paid time off, sick time, and 12 paid holidays.
  • Hybrid schedule: Tuesdays and Wednesdays onsite, there will also be field work within the Chicago community.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budget managementfinancial operationsstakeholder engagementgovernment relationsgrant managementperformance evaluationcross-functional team leadershipstrategic alignmentorganizational managementpublic health systems
Soft skills
communication skillsfacilitation skillsrelationship-buildinganalytical thinkingproblem-solvingorganizational abilitiesstrategic thinkingcollaborationfiscal responsibilitymulti-priority management
Certifications
Bachelor's degreeMaster's in Public HealthMaster's in Public PolicyMaster's in Health Administration