medic assist

Account Manager – Corporate Clients, Key Accounts

medic assist

full-time

Posted on:

Location Type: Hybrid

Location: Bochum • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Manage and develop relationships with Corporate and Fortune 500 clients (primarily English speaking), ensuring high levels of satisfaction and long-term partnerships.
  • Act as the primary point of contact for key clients, overlooking each program, handling inquiries, escalations, and strategic discussions.
  • Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives.
  • Analyze client needs and offer tailored solutions to maximize customer success.
  • Collaborate closely with internal teams (Sales, Product, Customer Service) to ensure seamless client support and service delivery.
  • Provide reports and insights on client performance, contract management, and account growth.
  • Stay up to date with industry trends, competitor activities, and client needs to proactively adapt strategies.

Requirements

  • Bachelor/ Master Degree in business administration (or similar) or several years of experience in Account Management, preferably managing large corporate or enterprise clients.
  • Proven ability to build strong, long-term relationships with key stakeholders at all levels.
  • Strong problem-solving skills and ability to proactively address client challenges.
  • Ability to quickly adapt to new systems and tools.
  • Excellent communication, negotiation, and presentation skills.
  • Fluent English skills (C1/C2 level) are essential; additional language skills, such as German or French, are a plus.
  • Core working hours, but willingness to work flexible hours for responses in other time zones.
  • Proficiency in MS Office Suite.
Benefits
  • A secure job in an internationally growing company in the expanding medical technology / IoT market as a full-time permanent position
  • An interesting and varied role in a friendly team
  • Excellent public transport connections and discounted company tickets
  • Flexible working hours with the option of flexitime
  • Possibility to work from home by arrangement
  • Modern office with air conditioning
  • Company training and development
  • Company events
  • Company phone (where applicable)
  • Free beverages
  • Free parking
  • Employee discount program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Account ManagementClient Relationship ManagementContract ManagementBusiness DevelopmentProblem SolvingNegotiationPresentation SkillsCustomer Success
Soft skills
CommunicationAdaptabilityStakeholder ManagementCollaboration
Certifications
Bachelor DegreeMaster Degree