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Account Manager – Corporate & Fortune 500
medic assistAccount Manager focusing on Corporate & Fortune 500 clients, enhancing customer satisfaction and developing tailored solutions at Medic Assist, a leader in medical technology.
About the role
Key responsibilities & impact- Manage and grow corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction
- Serve as the main point of contact for key accounts, including program oversight, handling inquiries, escalations and strategic discussions
- Identify new business opportunities within existing accounts and execute up‑ and cross‑selling strategies
- Analyze customer needs and develop tailored solutions to maximize client success
- Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service
- Prepare reports and analyses on customer performance, contract administration and revenue development
- Continuously monitor the market, analyze competitor activity and adapt strategy to current customer requirements
Requirements
What you’ll need- Bachelor’s or Master’s degree in Business Administration (or equivalent), or several years of experience in account management, preferably with large enterprise or corporate accounts
- Proven ability to build strong, long‑term relationships with decision‑makers at various levels
- Strong problem‑solving skills and a proactive approach to customer challenges
- Quick learner with the ability to adapt to new systems and tools
- Excellent communication, negotiation and presentation skills
- Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are an advantage
- Willingness to occasionally work flexible hours to support clients in other time zones
- Proficient with MS Office (especially Excel and PowerPoint)
Benefits
Comp & perks- Secure, permanent full‑time position at an internationally growing company in the medical technology / IoT growth market
- Interesting and varied role within a friendly team
- Excellent public transport connections and discounted company transit tickets
- Flexible working hours with flexitime options
- Opportunity to work from home by arrangement
- Modern office with air conditioning
- Company‑sponsored training and professional development
- Company events
- Company mobile phone
- Free beverages
- Free parking (including EV charging)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementbusiness analysiscustomer performance analysiscontract administrationrevenue developmentup-sellingcross-sellingproblem-solvingnegotiationpresentation
Soft Skills
relationship buildingcustomer satisfactionproactive approachadaptabilitycommunicationstrategic thinkingteam collaborationflexibilityquick learningcustomer focus
Certifications
Bachelor’s degreeMaster’s degree