Customer Support

• Respond to customer inquiries by phone and email in English and German
• Provide timely and effective resolution of customer issues and complaints
• Manage and prioritize customer service tickets to ensure quick resolution
• Provide customers with information about products and services
• Document customer interactions and maintain accurate records
• Collaborate with other departments to resolve complex customer issues
• Participate in training and continuous learning to stay up to date on product knowledge and customer service best practices

Customer Service Representative, English / German

Sachbearbeiter Kundenservice – Französisch, Deutsch

Customer Service Representative – French, German

Sachbearbeiter Kundenservice – Englisch, Deutsch