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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise as a Registered Nurse with strong assessment skills and the ability to provide clinical advice in a virtual environment. Proficient in multitasking and using digital systems while delivering high-quality patient care.
Highest-signal resume keywords
Registered Nurse (Division 1)Current AHPRA RegistrationMinimum 3 Years Clinical ExperienceStrong Assessment SkillsExperience in A&E, Paediatrics, Community Care, or Acute Medical/Surgical
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AdviceHealth Information AssessmentMultitaskingDigital Systems ProficiencyVirtual Communication
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationAbility to Work Autonomously
Tools & Technologies
Digital Systems
Certifications & Qualifications
Registered Nurse (Division 1)Current AHPRA Registration
Industry Keywords
Virtual HealthClinical ExperiencePatient CareHealthcare ProvidersFast-Paced Environment
About the role
Key responsibilities & impact- Provide clinical advice and support to individuals across Australia through the Virtual Health team
- Assess consumers’ needs and provide health information
- Refer consumers to appropriate healthcare providers
- Work autonomously in a virtual environment
- Operate on a fixed two-week rotating roster, with 60% of shifts occurring after hours
- Work shifts between 7:00 AM and 3:00 AM, Monday to Sunday, including public holidays
- Complete at least one Friday shift per fortnight
- Participate in full-time virtual training from Monday to Friday, 9:00 AM–5:00 PM AEST, for seven days
- Use digital systems while multitasking in a fast-paced environment
Requirements
What you’ll need- Registered Nurse (Division 1)
- Minimum 3 years’ recent clinical experience within the last 5 years
- Current AHPRA registration with no notations
- Experience in areas such as A&E, Paediatrics, Community Care, or Acute Medical/Surgical
- Strong assessment skills
- Ability to work autonomously
- Excellent verbal and written communication
- Comfortable using digital systems and multitasking in a fast-paced environment
- Availability for weekend and night shifts
- Private home office with a closable door
- Fast and reliable internet with minimum 50 Mbps download and 20 Mbps upload
- Ability to multitask listening, typing, and navigating online resources
- Full availability for virtual training
- Desirable: experience in virtual communication, previous call centre or customer service experience, and corporate or multidisciplinary team experience
- Commitment to ongoing professional development
- May be asked to declare vaccination status and/or provide evidence, depending on role
Benefits
Comp & perks- Part-time (22.5 hrs) to full-time (37.5 hrs) fixed-term contract until 30 June 2027, with potential for extension
- Tailored rostering and work-life balance
- Flexible work arrangements supporting wellbeing, performance, and customer satisfaction
- Comprehensive full-time paid virtual training
- Full technology suite provided (including computer, monitors, keyboard, mouse, headset, ethernet cable)
- Flexible ways of working to support inclusion, accessibility and wellbeing
- Employee networks for connection, advocacy and allyship
- Potential vaccination support/arrangements depending on role
- Potential eligibility for employee benefits including health insurance