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About the role
Key responsibilities & impact- Support safe, effective, and compliant care delivery across approximately 60 GP clinics
- Act as a trusted advisor, partnering with clinical leaders to strengthen governance frameworks, manage clinical risk, and drive continuous improvement across primary and virtual care environments
- Lead end-to-end management of clinical incidents, complaints, and adverse events across medical services
- Support investigations, risk escalations, and root cause analysis
- Drive continuous quality improvement initiatives within primary care and virtual care services
- Contribute to clinical audits, RACGP accreditation, and credentialing processes (including medical services)
- Deliver and support clinical governance education for multidisciplinary teams
- Develop and maintain policies and procedures aligned to primary care and medical service standards
- Analyse clinical data and deliver clear, actionable insights to stakeholders
- Partner with operational and clinical leaders to implement quality and patient safety initiatives
- Monitor clinical KPIs and ensure compliance with regulatory and accreditation requirements
Requirements
What you’ll need- Registration as a nurse or allied health professional
- Proven experience in clinical governance, quality, or patient safety roles
- Background in a GP, primary care, or broader medical service setting
- Experience with incident management, investigations, audits, or accreditation
- Strong analytical and reporting skills, with the ability to translate data into meaningful insights
- Strong communication skills with the ability to engage and influence clinicians and stakeholders
- A proactive and organised approach, with the ability to work autonomously in a part-time capacity
Benefits
Comp & perks- Permanent 0.6 FTE (part-time) opportunity with genuine flexibility
- Primarily work-from-home model supporting work–life balance
- Opportunity to shape quality and safety across growing medical service models
- Supportive and collaborative team with a strong focus on clinical excellence
- A collegial and warm working environment
- Be part of an exciting period of growth across virtual and primary care services
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical governancequality improvementincident managementrisk analysisclinical auditsdata analysisreportingaccreditationcredentialingKPI monitoring
Soft Skills
communicationanalytical skillsproactiveorganisedstakeholder engagementinfluenceautonomyteam collaborationleadershipproblem-solving
Certifications
nurse registrationallied health professional registration