Customer Success Partner – Aged Care

Medibank

Customer Success Partner at Amplar Health improving Aged Care delivery across Australia by sharing insights and developing partnerships. Driving growth through customer relationships and innovative solutions.

Posted 6/9/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildinginfluenceengagementpresentationcommercial acumenproactive mindsetcuriositynavigating complexity

Industry Keywords

Aged Carecustomer successbusiness developmentmarket insightsstakeholder managementproposalstendershealth ecosystemgrowth opportunitiesoptimisation

About the role

Key responsibilities & impact

Drive growth and success across a portfolio of our Aged Care partners
Identify and unlock new opportunities through market and customer insights
Build strong, trusted relationships with key decision-makers and stakeholders
Lead the development of compelling proposals, tenders, and new solutions
Partner cross-functionally to ensure smooth rollout and ongoing optimisation
Track, measure, and communicate the value and impact delivered to customers

Requirements

What you’ll need

Experience in partnerships, customer success, or business development
Knowledge of the Aged Care or broader health ecosystem is highly advantageous
Strong commercial acumen with a focus on growth and opportunity identification
Proven ability to influence, engage and present to senior stakeholders
A passion for improving outcomes for ageing populations
A proactive, curious mindset with the ability to navigate complexity

Benefits

Comp & perks

Great work life balance - as such, this role has lots of freedom to work from home and home could be anywhere in Australia!
Impressive, 35% subsidised Medibank/ahm health insurance which can also include your pets, cars, upcoming travel, and house!
25% discount on travel insurance.
14-weeks paid parental leave for all eligible employees, regardless of whether you are the primary or secondary carer.
Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips.
Great Discounts – as an employee you can access various discounts across a range of partners including Apple, Samsung, Telstra, HP, SpecSavers, Cinema & Theme park tickets, Wyndham Travel and more