Customer Health Navigator – Product Lead
Medibank
contract
Posted on:
Location Type: Office
Location: Docklands • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Define and lead the digital experience roadmap
- Oversee every stage of product development
- Apply CX and UX design thinking
- Establish KPIs and monitor performance
- Collaborate with engineering, marketing, and operations
- Ensure compliance and governance standards
Requirements
- 5–7 years in digital product management
- 3+ years in e-commerce/digital marketplace and healthcare or regulated industries
- Strategic thinking
- Technical know-how
- UX/CX expertise
- Proficiency with Agile tools like Jira
- Familiarity with healthcare workflows and digital health technologies
Benefits
- Flexibility
- Purpose-driven work
- Chance to make a real impact on health
- Inclusive workplace
- Adjustments and alternative formats available during recruitment and employment journey
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital product managementUX designCX designAgile methodologyKPI establishmentperformance monitoring
Soft skills
strategic thinkingcollaborationleadership