Customer Support

• Providing a quality service for our valued customers
• Service an end-to-end solution for Overseas Student customers
• Being a positive contributor to the Overseas Specialist Team identifying and highlighting opportunities to improve the member and billing agent experience
• Occasional presentations to stakeholders and customers (international students / university partner / migration agents)
• Expectation would be to assist students face-to-face, over the phone, via emails and over messaging

Customer Service Consultant

Accounts Receivable and Support Specialist II

Customer Support Associate

Customer Service Representative

Customer Care Specialist