Local Community Specialist
Medibank
full-time
Posted on:
Location Type: Office
Location: Booragoon • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Deliver exceptional service across multiple channels-store, phone, community, and messaging
- Coach a diverse team and solve a range of customer issues
- Foster local problem-solving and drive member retention
- Leverage Medibank’s products, services, and partnerships to support local member health
Requirements
- Thrive on providing great service to the local community
- Motivated to help your team achieve great service
- Strong diligence in providing the right products and services
- Fastidious about interaction accuracy and customer privacy.
Benefits
- Flexible Working: Enjoy the freedom to work in-store, from home, and out in the community with a flexibility that supports your work-life balance across different rostered days/hours.
- Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
coachingproblem-solvingcustomer serviceteam motivationdiligenceaccuracycustomer privacymember retention