Senior Business Analyst
Medibank
contract
Posted on:
Location Type: Office
Location: Docklands • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Lead the elicitation and documentation of business and system requirements across digital and enterprise initiatives
- Break down complex initiatives into epics, user stories, and customer journeys using tools like Jira and Confluence
- Facilitate workshops and ideation sessions with internal teams and external vendors to drive innovative solutions
- Ensure traceability of requirements through design, build, testing, and deployment
- Contribute to the continuous improvement of Medibank’s BA Practice, mentoring team members and sharing knowledge
- Support compliance with Medibank’s policies and regulatory obligations, while driving quality and operational excellence.
Requirements
- Minimum 5 years’ experience in business analysis, with a strong track record across Agile, Waterfall, and hybrid SDLCs
- Proven experience working on digital platforms and initiatives, with a clear understanding of customer-centric digital solutions
- Ability to engage stakeholders at all levels and translate complex requirements into actionable insights
- Expertise in process mapping and requirement documentation (including user stories)
- Strong facilitation, communication, and stakeholder engagement skills
- A proactive, results-driven mindset with a passion for delivering business value through digital innovation.
Benefits
- Flexible working isn’t a buzzword, it’s a reality
- Connection, personal development and health and wellbeing are front of mind
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisAgileWaterfallhybrid SDLCprocess mappingrequirement documentationuser storiescustomer journeys
Soft skills
facilitationcommunicationstakeholder engagementmentoringproactive mindsetresults-driveninnovation