Billings and Collections Supervisor

MediaRadar, Inc.

Billings and Collections Supervisor overseeing invoicing, accounts receivable, and cash flow for MediaRadar’s AI-enabled marketing intelligence platform. Leading the team and improving order-to-cash controls and processes.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing billing processes, ensuring accuracy and compliance while managing collections and accounts receivable. Proven ability to lead teams, improve workflows, and collaborate effectively across departments in a SaaS environment.

Highest-signal resume keywords

Billing Process ManagementAccounts Receivable OversightNetSuite ExperienceTeam Development and SupervisionOrder-to-Cash Workflow Understanding

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing Data ValidationCollections Strategy DevelopmentRevenue Recognition PrinciplesData Discrepancy ResolutionFinancial Reporting

Soft Skills

Excellent CommunicationNegotiation SkillsAttention to DetailCross-Functional CollaborationTime Management

Tools & Technologies

NetSuiteSalesforceAvalara

Industry Keywords

SaaS EnvironmentSubscription-Based TechnologyOrder EntryContract ReviewInvoicing

About the role

Key responsibilities & impact

Oversee the end-to-end billing process and ensure invoices are accurate, complete, timely, and compliant with contract terms
Review and validate billing data, including pricing, contract terms, product configurations, and billing schedules
Ensure billing data aligns across NetSuite, Salesforce, and related systems
Coordinate with the sales tax accounting team member on tax collection, requirement changes, and customer communications
Partner with Sales, RevOps, and Order Management to resolve billing discrepancies and support order-to-cash execution
Support month-end close activities related to billing, revenue, and deferred revenue schedules
Oversee collections, monitor accounts receivable aging, and drive resolution of past-due balances
Develop and maintain a collections strategy balancing cash flow and customer relationships
Escalate and resolve complex collections issues and customer disputes with Sales and Finance leadership
Monitor and report collections metrics, aging trends, and bad debt reserves
Supervise, train, and develop billing and collections team members
Establish priorities and workflows for timely and accurate team activities
Support hiring, onboarding, and ongoing team development
Identify opportunities to improve and automate billing and collections processes through reconfiguration and AI
Support internal controls, process documentation, continuous improvement, and annual audit requests
Partner with accounting leadership and the broader accounting team for accurate and timely financial reporting
Respond to invoice, account status, and collections queries from internal and external stakeholders

Requirements

What you’ll need

Bachelor’s degree in accounting, finance, or a related field, or equivalent practical experience
4+ years of experience in billing, collections, accounts receivable, or a similar function
At least 1–2 years in a supervisory or lead role
SaaS or subscription-based technology environment experience strongly preferred
NetSuite experience strongly preferred
Salesforce and Avalara experience preferred
Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment
Experience managing and developing a team
Ability to provide guidance and escalate issues clearly and professionally to senior stakeholders
Familiarity with SaaS revenue recognition principles (ASC 606) helpful but not required
Strong attention to detail and ability to identify and resolve data discrepancies
Excellent communication and negotiation skills
Ability to collaborate with cross-functional teams and customers
Ability to manage multiple priorities and work accurately under time pressure
Ability to escalate issues clearly and professionally
Proven ability to contribute to high-performing teams in dynamic, fast-paced environments

Benefits

Comp & perks

Career progression
Training and development
Excellent work/life balance
Medical, Dental & Vision Insurance
401k with Company Match
Flexible PTO
Commuter Benefits
Gym Discounts
Summer Fridays
Inclusive and accessible workplace
Reasonable accommodation during the application or interview process