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Order Management Specialist
MediaRadar, Inc.Join MediaRadar as an Order Management Specialist, supporting order accuracy and efficiency. Collaborate with Sales and Operations teams to ensure a smooth order-to-cash process.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in order management and sales operations, with a strong focus on data integrity and process improvement. Proficient in utilizing NetSuite and Salesforce to manage order workflows and ensure accurate invoicing and fulfillment.
Highest-signal resume keywords
NetSuite ExperienceSalesforce ExperienceOrder-To-Cash Workflow UnderstandingData Reconciliation SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementSales OperationsRevenue OperationsData EntryContract ReviewInvoicingFulfillment
Soft Skills
Communication SkillsCollaborationProblem-SolvingTime Management
Tools & Technologies
NetSuiteSalesforce
Industry Keywords
SaaSMedia TechnologyAdvertising Technology
About the role
Key responsibilities & impact- Accurately enter and maintain sales orders in NetSuite, ensuring full alignment with data from Salesforce and the terms outlined in signed contracts.
- Review and validate order details—including pricing, contract terms, product configurations, and billing schedules—before and after entry.
- Partner closely with the Revenue Operations (RevOps) team to support smooth order execution and data integrity across systems.
- Identify and communicate breakdowns in the order process, proactively looping in Sales and RevOps to resolve discrepancies.
- Conduct regular reconciliations between Salesforce and NetSuite to ensure system data is consistent and up to date.
- Support invoicing and fulfillment activities, flagging issues that could impact billing accuracy or customer satisfaction.
- Assist with process documentation and contribute to continuous improvement efforts under the guidance of the Senior Order Management Analyst.
- Respond to internal queries related to order status, contract details, and system data in a timely and professional manner.
Requirements
What you’ll need- 2–4 years of experience in order management, sales operations, revenue operations, or a similar function.
- Hands-on experience with NetSuite and/or Salesforce; comfort navigating and cross-referencing data between both platforms is strongly preferred.
- Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment.
- Strong attention to detail with a track record of catching and resolving data discrepancies.
- Good communication skills and the ability to work collaboratively with cross-functional teams across time zones.
- Ability to manage multiple priorities and work accurately under time pressure in a fast-paced environment.
- Comfortable escalating issues clearly and professionally to senior team members and stakeholders.
- Experience working in a SaaS or media/advertising technology environment is a plus.
Benefits
Comp & perks- At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive.
- We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative.
- We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status.
- We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at careers@mediaradar.com.
- We’re excited to meet people who share our values and want to build the future with us.