Senior Operations Analyst

MediaRadar, Inc.

Senior Operations Analyst at MediaRadar overseeing global operations and implementing process improvements. Collaborating across teams to enhance efficiency and quality in creative workflow.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own a creative type and a priority industry at a global level, maintaining connections with Operations Analysts for local processes and partnering with Product and Commercial to understand strategy.
Participate in strategic cross-functional meetings representing Content & Data from a global perspective, providing process input and updates.
Use data to make recommendations for improvements in global Operations for creative and/or industry processing, completion, and quality execution.
Build requirements and make recommendations to Leadership and Product for creative flow enhancements to drive efficiency and quality.
Own advanced troubleshooting of client-driven issues and provide in-depth root cause analysis, including system and/or process updates as needed.
Recommend standards for quality and SLAs for assigned creative and industry globally, in consultation with Operations Analysts, Quality Analysts, Product, Commercial, Operations Leadership, and Governance.
Own and audit advanced client-specific requests and project work to ensure no omissions or errors exist.
Participate in day-to-day quality exercises as needed.
Own global Operations strategic projects for process.
Own project management for the effective rollout of global Operations system and/or process changes.
Track the impact of system and process changes post-launch and drive continuous improvement factoring in efficiency and budget implications.
Maintain master knowledge of Operations systems, creative types, and the product catalog.
Create and update complex product records within a centralized Product Catalog while following strict governance standards.
Serve as a point of contact for establishing ground truth and master knowledge of the product catalog.
Analyze data to make business recommendations and report on data volume, coverage, status, and other key performance metrics.

Requirements

What you’ll need

Expert proficiency in G Suite and project management tools such as Jira.
Strong project management skills, with demonstrated ability to identify, assess, and mitigate risks to minimize project disruptions.
Advanced process improvement capabilities, ideally with Six Sigma experience.
Expert ability to analyze data to make business recommendations and report on data volume, coverage, status, and key performance metrics.
Expert ability to create and update complex product records within a centralized Product Catalog while following strict governance standards.
Master-level proficiency with proprietary platforms to review, classify, and attribute ads across various media channels.
Advanced AI tool familiarity.
Advanced business case creation and optimization skills.
Deep, specialized knowledge of Operations systems, creative types, and the product catalog.
Clear written and verbal English communication — able to convey complex analysis and recommendations to diverse stakeholders.

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401k with Company Match
Flexible PTO
Commuter Benefits
Gym Discounts
Summer Fridays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprocess improvementproject managementroot cause analysisproduct catalog managementbusiness case creationadvanced troubleshootingquality standardsSLAsefficiency optimization

Soft Skills

communicationstakeholder engagementrisk assessmentproblem-solvingstrategic thinkingcollaborationattention to detailadaptabilitycritical thinkingleadership

Certifications

Six Sigma