Senior Operations Analyst

MediaRadar, Inc.

Senior Operations Analyst at MediaRadar owning global operations and driving strategic initiatives for content and data operations. Collaborating cross-functionally to enforce high standards and efficiencies.

Posted 6/24/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Own a creative type and a priority industry at a global level, maintaining connections with Operations Analysts for local processes and partnering with Product and Commercial to understand strategy.
Participate in strategic cross-functional meetings representing Content & Data from a global perspective, providing process input and updates.
Use data to make recommendations for improvements in global Operations for creative and/or industry processing, completion, and quality execution.
Build requirements and make recommendations to Leadership and Product for creative flow enhancements to drive efficiency and quality.
Own advanced troubleshooting of client-driven issues and provide in-depth root cause analysis, including system and/or process updates as needed.
Recommend standards for quality and SLAs for assigned creative and industry globally, in consultation with Operations Analysts, Quality Analysts, Product, Commercial, Operations Leadership, and Governance.
Own and audit advanced client-specific requests and project work to ensure no omissions or errors exist.
Participate in day-to-day quality exercises as needed.
Own global Operations strategic projects for process.
Track the impact of system and process changes post-launch and drive continuous improvement factoring in efficiency and budget implications.
Maintain master knowledge of Operations systems, creative types, and the product catalog.
Create and update complex product records within a centralized Product Catalog while following strict governance standards.
Analyze data to make business recommendations and report on data volume, coverage, status, and other key performance metrics.

Requirements

What you’ll need

Expert proficiency in G Suite and project management tools such as Jira.
Strong project management skills, with demonstrated ability to identify, assess, and mitigate risks to minimize project disruptions.
Advanced process improvement capabilities, ideally with Six Sigma experience.
Expert ability to analyze data to make business recommendations and report on data volume, coverage, status, and key performance metrics.
Expert ability to create and update complex product records within a centralized Product Catalog while following strict governance standards.
Master-level proficiency with proprietary platforms to review, classify, and attribute ads across various media channels.
Advanced AI tool familiarity.
Advanced business case creation and optimization skills.
Deep, specialized knowledge of Operations systems, creative types, and the product catalog.
Clear written and verbal English communication — able to convey complex analysis and recommendations to diverse stakeholders.

Benefits

Comp & perks

We are committed to creating an inclusive and accessible workplace where everyone can thrive.
We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative.
We are proud to be an Equal Opportunity Employer.
We make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status.
We are committed to ensuring our recruitment process is accessible to all applicants.
If you need a reasonable accommodation during the application or interview process, please contact us at careers@mediaradar.com.
We’re excited to meet people who share our values and want to build the future with us!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprocess improvementproject managementroot cause analysisbusiness case creationproduct catalog managementadvanced troubleshootingquality standardsSLAsAI tools

Soft Skills

communicationrisk assessmentstakeholder engagementstrategic thinkingproblem-solvingcollaborationattention to detailadaptabilitycritical thinkingleadership

Certifications

Six Sigma