Salary
💰 $100,000 - $110,000 per year
About the role
- Provide first-line support and daily triage of GTM requests (via Slack, email, and Salesforce), assessing urgency and complexity and prioritizing effectively.
- Manage daily Salesforce administration to support GTM initiatives, ensuring changes are made with both immediate needs and long-term impacts in mind.
- Own the Quote-to-Cash process, providing end-to-end management and technical support to enable efficient customer acquisition.
- Collaborate closely with key marketing, sales, product, finance, legal, and executive stakeholders across the organization to manage projects and one-off requests
- Support onboarding/offboarding by enabling new hires with training, licensing access to GTM tech stack and content necessary to train end users on our systems.
- Proactively identify issues in our current processes and design solutions aligned with our current focus and priorities
- Perform daily inspection of data to ensure accuracy and reliability, particularly for metrics impacting ARR.
Requirements
- 5+ years of Salesforce Administration experience with a deep understanding of Salesforce data structures.
- Experience in Sales or Revenue Operations, ideally in-house at a SaaS company.
- Advanced spreadsheet and data analysis skills to support decision-making and reporting.
- Resourceful problem solver who thrives in a remote environment with minimal supervision.
- Proactive self-starter with a proven ability to learn quickly, prioritize effectively, and manage high volumes of inbound requests in fast-paced environments.
- Exceptional organizational skills, attention to detail, and time management, with the capacity to maintain accuracy while balancing broader strategic goals.
- Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels; an active listener.
- Bachelor’s degree or higher.
- Salesforce Administrator certification and experience with Salesforce CPQ/CPQ+ is preferred.