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Medela

Manager, Medical Affairs Operations

Medela

Medical Affairs Operations Manager at Medela overseeing global Medical Affairs programs and fostering continuous improvement in maternal and infant health. Leading educational initiatives and cross-functional collaborations for healthcare professionals.

Posted 7/28/2026full-timeMcHenry • Illinois, North Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading global Medical Affairs operations, managing complex initiatives, and ensuring compliance with industry standards. Proven ability to drive process improvement and foster collaboration across cross-functional teams in a healthcare environment.

Highest-signal resume keywords
Medical Affairs LeadershipReal-World Evidence InitiativesProject Management Professional (PMP)Healthcare Education CoordinationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational ExecutionData CollectionQuality Improvement MetricsEvidence-Based Material DevelopmentClinical Insights TranslationBudget ManagementKPI TrackingFeasibility Studies CoordinationScientific Congress OperationsCustomer Adoption Data Analysis
Soft Skills
AccountabilityInnovationContinuous ImprovementStakeholder CommunicationTeam Leadership
Tools & Technologies
SalesforceSAPVeevaKOL Management Tools
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Maternal-Infant HealthNICU EnvironmentsLactation ScienceInfant NutritionHealthcare SystemsClinical Quality ImprovementMedical Education ComplianceMedTech EuropeAdvaMedGPP Guidelines

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Lead Global Medical Affairs Operations
  • Manage the operational execution of global Medical Affairs programs, pilot initiatives, feasibility studies, and healthcare education programs
  • Oversee timelines, budgets, KPIs, reporting, tools, and stakeholder communications across multiple initiatives
  • Coordinate customer cohorts participating in education and intervention programs, ensuring strong execution and data collection
  • Drive continuous process improvement and operational excellence across Medical Affairs activities
  • Maintain and optimize systems supporting scientific communications, field education, and medical information management
  • Coordinate real-world evidence (RWE) initiatives and feasibility studies across healthcare customer sites
  • Track program outcomes, intervention effectiveness, quality improvement metrics, and customer adoption data
  • Develop evidence-based materials, case studies, and customer success stories highlighting clinical and operational outcomes
  • Partner cross-functionally with Medical Affairs, Clinical, Regulatory, and Marketing teams to execute evidence-generation strategies
  • Translate clinical insights into compliant, customer-facing tools and educational resources
  • Lead operational planning and execution of global congresses, symposia, and medical education programs
  • Ensure educational content, speaker engagement, and scientific communications align with industry regulations and ethical standards
  • Oversee congress logistics, budgets, vendor management, timelines, and post-event reporting
  • Collaborate with internal stakeholders to align educational initiatives with organizational priorities
  • Foster collaboration across global and cross-functional teams
  • Operate effectively within a matrixed, global organization
  • Promote accountability, innovation, and continuous improvement

Requirements

What you’ll need
  • Experienced Medical Affairs professional
  • Bachelor’s degree in Nursing, Life Sciences, Public Health, Nutrition Science, or related healthcare discipline required
  • Master’s degree (MPH, MSN, MS, or equivalent) preferred
  • Strong understanding of maternal-infant health, NICU environments, lactation science, or infant nutrition
  • Knowledge of healthcare systems, clinical quality improvement frameworks, and medical education environments
  • Familiarity with industry compliance standards including MedTech Europe, AdvaMed, and GPP guidelines preferred
  • PMP certification or equivalent project management experience is a plus
  • 5+ years of experience in Medical Affairs, Clinical Operations, Healthcare Education, or related healthcare environments
  • Prior experience working directly within a Medical Affairs function required
  • Experience coordinating: Real-world evidence initiatives, Feasibility studies, KOL engagement programs, Medical education initiatives, Scientific congress operations
  • Minimum 2 years of direct people leadership experience
  • Proven ability to manage complex cross-functional initiatives in a global environment
  • Experience with platforms such as Salesforce, SAP, Veeva, or KOL management tools is a plus

Benefits

Comp & perks
  • Competitive Salary
  • Comprehensive benefits plan
  • 401K with match
  • Pension Plan
  • 16-week Paid Parental Leave
  • Generous PTO package, plus 14 paid holidays