Bilingual Patient Service Representative

MedBridge Healthcare LLC

Bilingual Patient Service Representative in healthcare addressing patient inquiries and managing appointments. Working in a hybrid environment in Manhattan, NY with strong attention to detail and communication skills.

Posted 5/18/2026full-timeManhattan • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Answer a high volume of incoming calls throughout the day
Schedule patient appointments and manage intake information
Collect and verify patient demographic and insurance details
Accurately enter data into the Electronic Medical Records system
Respond to patient questions regarding appointments and accounts
Screen calls and take detailed messages when needed
Filing and clerical duties assigned by the office team
Communicate with referral sources to obtain additional information or provide updates
Support the team with additional administrative duties as assigned

Requirements

What you’ll need

High school diploma or GED required
2 to 3 years of experience in customer service, scheduling, or data entry
Healthcare or medical office experience strongly preferred
Familiarity with medical terminology
Strong multitasking and time management skills
Clear, professional communication skills
High attention to detail and accuracy
Ability to work independently in an office environment
Proven history of reliable attendance and punctuality

Benefits

Comp & perks

Medical, dental, and vision insurance
Paid time off
401k with company match
Stable, full time schedule
Supportive team environment
Opportunity to grow within a respected healthcare organization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryElectronic Medical Records

Soft Skills

multitaskingtime managementcommunicationattention to detailreliabilitypunctuality

Certifications

high school diplomaGED