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Medavie

Bilingual Disability Trainer

Medavie

Disability Trainer responsible for developing and delivering training programs for Disability Case Management. Collaborating with teams to monitor training effectiveness and address operational challenges.

Posted 5/10/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$82,648 - CA$101,014 per yearWebsite

About the role

Key responsibilities & impact
  • Deliver onboarding and core training programs for new Disability Case Management employees
  • Assist in building and adjusting workload expectations during the initial weeks of training to align with operational needs
  • Design, update, and maintain training materials, guides, and documentation
  • Translate operational challenges into practical training solutions
  • Collaborate with Quality Services and operational leaders to identify development needs
  • Monitor training effectiveness and continuously improve programs
  • Contribute to best practices, workflow improvements, and quality tools

Requirements

What you’ll need
  • Post-secondary education or equivalent combination of experience
  • Minimum 5 years of experience in disability case management
  • Strong knowledge of all disciplines in Case Management Services
  • Highly proficient at writing in a clear, concise and structured manner
  • Superior communication skills and adept at explaining concepts and giving direction
  • Highly organized, self-directed and possessing excellent time management skills with the ability to establish priorities
  • Experience in training delivery, facilitation, or instructional design
  • Adult learning certification is considered an asset
  • Computer Skills – Microsoft Office
  • English proficiency is required to perform the duties of the role

Benefits

Comp & perks
  • A purpose driven organization dedicated to improving the well being of Canadians
  • A comprehensive benefits package, including health and dental coverage that is 100% employer paid from day one, along with wellness benefits, health resources, and fitness center discounts
  • A flexible work environment that supports work–life balance
  • Strong professional development opportunities, including ongoing training, coaching, and career growth pathways
  • A collaborative and inclusive culture where your expertise is valued and your contributions make a real impact

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
disability case managementtraining deliveryfacilitationinstructional designwritingtime managementworkflow improvementsquality tools
Soft Skills
communication skillsorganizational skillsself-directedability to establish priorities
Certifications
adult learning certification