Define and maintain key business and operational metrics across teams to measure performance, identify trends, and support strategic decision making
Partner closely with department leads to understand team goals, success metrics, and operational pain points
Attend cross-functional team meetings to identify opportunities where analytics can improve workflows, decision making, and overall operational efficiency
Collaborate on product updates, workflow improvements, and process changes to ensure the appropriate analytics and reporting infrastructure are in place
Write SQL queries, build data models, and analyze large datasets to surface actionable insights
Design, build, and maintain automated dashboards and recurring reporting for leadership and functional teams
Create ad hoc reports, analyses, and presentations to support business reviews, planning, and strategic initiatives
Help lay the foundation for a scalable data and analytics function by improving data quality, reporting consistency, and metric definitions across the organization
Influence internal product enhancements and operational process changes needed to capture more accurate, relevant, and actionable raw data
Empower teams to self-serve analytics by creating scalable reporting tools, documentation, and dashboarding resources
Drive business outcomes through a combination of short-term analytical support and longer-term process, tooling, and systems improvements
Support high-priority business operations initiatives and special projects across the organization as needed

Requirements

3+ years of experience working in data analytics or reporting
Proficient in writing SQL queries to extract and transform data for reporting
Experience with Sigma, Tableau, Looker, and Metabase for data visualization and reporting
Strong attention to detail and a commitment to data accuracy
Comfortable working with large datasets and troubleshooting data discrepancies
Ability to communicate insights clearly to both technical and non-technical audiences
Passion for creating intuitive, impactful reports that help make data-driven decisions
Excellent communication, leadership, and organizational skills
Ability to thrive in a fast-paced, high-volume, dynamic environment
Familiarity with credentialing, payer enrollment, and medical licensing processes is a plus

Benefits

Equity
Benefits as part of the total compensation package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLdata modelingdata analysisdata visualizationautomated dashboardsreportingdata quality improvementdata transformationad hoc reportinganalytics

Soft Skills

attention to detailcommunicationleadershiporganizational skillsproblem-solvingcollaborationadaptabilityinfluenceself-service analyticsdata-driven decision making