Sales Operations Manager

MedAire

Sales Operations Manager optimizing sales processes and reporting for a supplemental insurance organization. Collaborating with various teams to enhance performance and support decision-making.

Posted 5/15/2026full-timeSunrise • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Developing, documenting, and optimizing sales processes and operational workflows across multiple distribution channels.
Managing day-to-day sales compensation administration, including commission tracking, payout validation, reporting, and operational analysis.
Building and maintaining sales reporting, dashboards, and performance metrics to improve visibility and support decision-making.
Managing CRM systems and sales technology workflows, ensuring data integrity, reporting functionality, and process improvements.
Supporting forecasting and business planning by analyzing trends, preparing insights, and contributing to leadership decision-making.
Providing operational sales support, coordinating onboarding activities, and partnering with Compliance and carrier partners to ensure smooth execution.

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Operations, Insurance, or a related field, or equivalent professional experience
3–5 years of experience in sales operations, business operations, analytics, or related roles in a performance-driven environment
Experience managing reporting, CRM systems, or operational processes that support sales teams
Strong analytical mindset with the ability to interpret data, identify trends, and support business decisions
Proficiency in Microsoft Excel and the broader Microsoft Office Suite for reporting and communication
Experience in insurance, financial services, healthcare, or other regulated sales environments is preferred.

Benefits

Comp & perks

medical, dental, and vision insurance with highly rated carriers
a 401(k) program with a company match
paid time off
company-paid short-term disability
long-term disability
basic life insurance
free MASA membership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales processesoperational workflowssales compensation administrationcommission trackingreportingoperational analysissales reportingdashboardsperformance metricsdata analysis

Soft Skills

analytical mindsetdecision-makingoperational supportcoordinationcommunication