Senior Director, Project Management Office

Medable

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Senior

Tech Stack

Google Cloud Platform

About the role

  • Define and implement the vision and strategy for the PMO, aligning it with the organization’s overall objectives
  • Ensure all projects are managed effectively, achieving milestones, and delivering value to stakeholders
  • Oversee the P&L for the Solution Management group, ensuring that financial targets are met while delivering high-quality solutions
  • Manage relationships with outsourcing partners, ensuring that external resources are effectively integrated into project teams
  • Optimize the balance between in-house and outsourced talent to enhance scalability while controlling costs
  • Develop and maintain a scalable bench resource model via outsourcing to allow for rapid scaling of project teams, minimizing fixed resource costs, and maximizing flexibility
  • Oversee capacity modeling and resource allocation across projects, ensuring the right mix of skills and resources are available to meet project demands
  • Continuously evaluate and refine project management processes, methodologies, and tools to enhance efficiency and effectiveness
  • Establish and monitor KPIs for project performance, ensuring transparency and accountability
  • Provide regular updates to senior leadership on the status of key projects, financial performance, and the overall health of the PMO
  • Lead, mentor, and develop a high-performing team of Solution Managers, Project Coordinators, and support staff
  • Work closely with other departments (e.g., Technical Solutions, Sales, and Customer Success) to align on priorities and deliver integrated solutions to customers
  • Foster a culture of customer-centricity, ensuring that project outcomes meet or exceed customer expectations
  • Lead the adoption of best-in-class project management tools and technologies

Requirements

  • Minimum of 12 years of related experience or a combination of education and experience
  • Experience leading project implementations and product configurations to meet client requirements and ensure objectives, goals, and commitments are met
  • Working knowledge of GCP/ICH guidelines and the clinical development process
  • Demonstrates experience in interpretation of client requirements to prepare and document design specifications
  • Experienced in creating and managing project plans
  • Experience with clinical trials (ePRO, EDC, mobile) or healthcare software solutions
Benefits
  • Health and insurance coverage
  • Wellness program (Mental, Physical and Financial)
  • Flexible Work Remote from the start
  • Competitive base salaries
  • Annual performance-based bonus
  • Stock options for employees, aligning personal achievements to Medable's success
  • Volunteer time off to support causes you care about
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcapacity modelingresource allocationfinancial managementproject planningoutsourcing managementKPI monitoringclinical trialsproduct configurationdesign specifications
Soft Skills
leadershipmentoringcustomer-centricitycommunicationcollaborationstrategic thinkingproblem-solvingteam developmentstakeholder managementprocess improvement