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Patient Account Representative – Hospital Experience
Med-MetrixPatient account representative managing hospital billing, insurance collections, and claims follow-up for Med-Metrix. Resolving payer delays, denials, underpayments, and patient account issues.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing and coding, with a strong understanding of healthcare claims processing, including ICD-9/10, CPT, and HCPC codes. Proficient in using billing systems and tools while maintaining compliance with HIPAA regulations and ensuring accuracy in billing and collections.
Highest-signal resume keywords
Medical Billing And Coding CertificationHospital/Facility Billing ExperienceHealthcare Claims ProcessingInsurance Follow-Up ProcessesProficiency With Microsoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ICD-9/10 CodingCPT CodingHCPC CodingUB-04 FormsClaims SubmissionBilling Accuracy MonitoringData AnalysisExcel Spreadsheet ManipulationHealthcare Reimbursement MethodologiesGovernment Claims Understanding
Soft Skills
Strong Interpersonal SkillsWritten Communication SkillsVerbal Communication SkillsProblem-Solving SkillsSound Judgment
Tools & Technologies
STARSMSEAGLEEPICMicrosoft Office Suite
Certifications & Qualifications
Medical Billing And Coding Certification
Industry Keywords
HIPAA ComplianceInsurance RegulationsMedicare ClaimsMedicaid ClaimsPatient Financial Information
About the role
Key responsibilities & impact- Follow up with payers by phone, email, fax, or websites to resolve outstanding claims
- Review and update patient and financial information
- Verify responsible parties and insurance information for payment
- Monitor billing accuracy and correct errors
- Monitor Medicaid/Healthy Options coupons and billing timeframes
- Bill hospital services to primary insurers or patients accurately and promptly
- Explain hospital payment regulations and maintain knowledge of insurance regulations and hospital contracts
- Identify and report underpayments and denial trends
- Analyze and resolve causes of payer payment delays and initiate appeals
- Manipulate Excel spreadsheets and communicate results
- Meet departmental productivity and quality standards
- Maintain confidentiality and comply with HIPAA and information security policies
- Use, protect, and disclose PHI only as permitted by HIPAA
- Perform other assigned duties
Requirements
What you’ll need- High School Diploma or equivalent required
- Medical Billing and Coding certification preferred, but not required
- Experience in Hospital/Facility billing required
- 2-3 years’ experience in insurance collections, including submitting and following up on claims
- Basic knowledge of healthcare claims processing, including ICD-9/10, CPT, HCPC codes, and UB-04
- Ability to use workflow and client host systems such as STAR, SMS, EAGLE, and EPIC
- Working knowledge of insurance follow-up processes and healthcare reimbursement methodologies
- Understanding of government, Medicare, and Medicaid claims
- Basic math and typing skills
- Proficiency with Microsoft Office Suite
- Strong interpersonal, written, and verbal communication skills
- Strong problem-solving and creative skills
- Ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability, with a strong sense of urgency and results orientation
- Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
- Ability to follow directions, collaborate with others, and handle stress
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Med-Metrix Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2010 🏥 Healthcare ☁️ SaaS 🔥 Funding within the last year 💰 Private equity on 2025-09 Healthcare
- SaaS Med-Metrix is a company for which only a minimal web presence was provided (the page only displayed "Loading application... Your web browser must have JavaScript enabled... "). No product, market, or mission details were included in the supplied text. Based on the company name alone, it plausibly focuses on medical or clinical metrics, analytics, or healthcare software, but that is speculative and not confirmed by the provided information. Further public details would be required to be more specific. Patient Account Representative – Hospital Experience 🔥 24 minutes ago 🔔 Pennsylvania – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Follow up with payers by phone, email, fax, or websites to resolve outstanding claims
- Review and update patient and financial information
- Verify responsible parties and insurance information for payment
- Monitor billing accuracy and correct errors
- Monitor Medicaid/Healthy Options coupons and billing timeframes
- Bill hospital services to primary insurers or patients accurately and promptly
- Explain hospital payment regulations and maintain knowledge of insurance regulations and hospital contracts
- Identify and report underpayments and denial trends
- Analyze and resolve causes of payer payment delays and initiate appeals
- Manipulate Excel spreadsheets and communicate results
- Meet departmental productivity and quality standards
- Maintain confidentiality and comply with HIPAA and information security policies
- Use, protect, and disclose PHI only as permitted by HIPAA
- Perform other assigned duties 🎯 Requirements
- High School Diploma or equivalent required
- Medical Billing and Coding certification preferred, but not required
- Experience in Hospital/Facility billing required
- 2-3 years’ experience in insurance collections, including submitting and following up on claims
- Basic knowledge of healthcare claims processing, including ICD-9/10, CPT, HCPC codes, and UB-04
- Ability to use workflow and client host systems such as STAR, SMS, EAGLE, and EPIC
- Working knowledge of insurance follow-up processes and healthcare reimbursement methodologies
- Understanding of government, Medicare, and Medicaid claims
- Basic math and typing skills
- Proficiency with Microsoft Office Suite
- Strong interpersonal, written, and verbal communication skills
- Strong problem-solving and creative skills
- Ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability, with a strong sense of urgency and results orientation
- Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
- Ability to follow directions, collaborate with others, and handle stress Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Key Account Manager 🔥 2 hours ago Sunbird Software 51 - 200 🏢 Enterprise ⚡ Energy Website LinkedIn All Job Openings Remote Key Account Manager selling Sunbird’s data center infrastructure software in Texas. Developing enterprise accounts, closing new business, and managing end-to-end sales cycles. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Key Account Manager 🔥 2 hours ago Sunbird Software 51 - 200 🏢 Enterprise ⚡ Energy Website LinkedIn All Job Openings Key Account Manager selling Sunbird’s data center infrastructure software across Northern California. Building enterprise relationships, developing pipelines, and closing new business. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Account Manager, Paid Social 🔥 3 hours ago DEPT® 1001 - 5000 📣 Marketing 🤖 Artificial Intelligence 📱 Media Website LinkedIn All Job Openings Paid social manager leading Meta campaigns for DEPT®, a technology and marketing growth agency. Developing optimization strategies, analyzing performance, and guiding client deliverables and junior team members. 🇺🇸 United States – Remote 💵 $60.1k - $70k / year ⏰ Full Time 🟢 Junior 💰 Account Manager 🚫👨🎓 No degree required Account Supervisor 🔥 4 hours ago RevHealth 51 - 200 🏥 Healthcare 💼 Consulting 📣 Marketing Website LinkedIn All Job Openings Account Supervisor leading pharmaceutical healthcare marketing campaigns for independent agency RevHealth. Managing client projects, teams, budgets, product launches, and brand strategy. 🇺🇸 United States – Remote 💵 $90k - $120k / year 💰 Private equity on 2022-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Account Manager, Paid Social 🔥 4 hours ago DEPT® 1001 - 5000 📣 Marketing 🤖 Artificial Intelligence 📱 Media Website LinkedIn All Job Openings Paid social account manager driving growth for DEPT®, a technology and marketing growth agency. Leading multi-platform campaigns, optimization, testing, reporting, and client strategy. 🇺🇸 United States – Remote 💵 $60.1k - $70k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager 🚫👨🎓 No degree required View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs