Senior Director, RPA

Med-Metrix

Senior Director leading Med-Metrix’s healthcare RPA center of excellence. Scaling automation delivery, governance, compliance, vendor partnerships, and technical teams.

Posted 8/5/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in RPA program development and execution, ensuring compliance with HIPAA and SOC 2 standards while driving digital transformation initiatives. Proven ability to manage teams, oversee automation project delivery, and enhance operational performance through strategic governance and continuous improvement.

Highest-signal resume keywords

RPA Process AutomationUiPath RPA PlatformPeople ManagementHIPAA ComplianceDigital Transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RPA DevelopmentKPI TrackingAutomation Project DeliveryChange ManagementProcess ImprovementData GovernanceRisk ControlsPerformance ManagementVendor ManagementEHR Platforms

Soft Skills

Strong Communication SkillsTeam LeadershipCollaborationContinuous Improvement MindsetAccountability

Tools & Technologies

UiPathEpicCernerAI/ML ToolsNLP Solutions

Certifications & Qualifications

RPA Platform CertificationMaster's DegreeMBA

Industry Keywords

Digital TransformationHealthcareRegulated IndustryAutomation GovernanceChange Management

Tech Stack

Tools & technologies

Cyber SecurityRPA

About the role

Key responsibilities & impact

Develop and execute an RPA roadmap aligned to enterprise digital transformation objectives
Establish and maintain an RPA governance framework covering prioritization, standards, change management, and risk controls
Define and track KPIs including FTE savings, bot uptime, ROI, and delivery velocity
Report program performance and strategic recommendations to senior and executive leadership
Oversee end-to-end automation project delivery from intake through deployment and steady-state operations
Maintain and improve the reliability and performance of the production bot population
Ensure automations comply with HIPAA, SOC 2, security, and audit requirements
Partner with IT, cybersecurity, and compliance on system access, infrastructure, and change management
Recruit, develop, and retain RPA developers, coordinators, and business analysts
Set performance expectations, conduct reviews, and support career development planning
Foster continuous improvement, accountability, and innovation across the team
Drive automation awareness and capability building across business stakeholder teams
Manage relationships with RPA platform vendors, including UiPath
Collaborate with revenue cycle and denial management leaders to identify and prioritize automation opportunities
Oversee vendor contracts, licensing, and platform roadmap alignment

Requirements

What you’ll need

Bachelor’s degree in computer science, information systems, engineering, or a related field; or equivalent professional experience
10 or more years of experience in RPA process automation, digital transformation, or enterprise technology
5 or more years of people management experience, including direct management of technical staff
Demonstrated experience scaling an RPA program or center of excellence in a regulated industry
Proficiency with the UiPath RPA platform
Working knowledge of HIPAA and healthcare data governance requirements
Strong written and verbal communication skills with the ability to present to executive audiences
Master’s degree or MBA preferred
RPA platform certification preferred
Experience with Epic, Cerner, or other major EHR platforms preferred
Familiarity with AI/ML tools, NLP, or document intelligence solutions preferred
Background in Lean, Six Sigma, or other process improvement methodologies preferred
Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes

Benefits

Comp & perks

Primarily remote work arrangement
Occasional travel to organizational facilities or vendor sites
Extended hours may be required during critical project phases or system incidents
Multifactor authentication and security device support